About The Position

The Behavioral Health Technician provides mental health interventions, service coordination, and assistance with daily living activities for clients. The position primarily supports Jordan House, a 24-hour residential crisis stabilization program for adults experiencing psychiatric crisis and homelessness, as an alternative to psychiatric hospitalization. The technician also provides coverage as needed for clients in Mary Claire, a transitional stabilization and recovery program. This position works two 24-hour shifts per week: Monday at 8:30 a.m. through Tuesday at 9:30 a.m., and Friday at 8:30 a.m. through Saturday at 9:30 a.m. Each shift includes four hours of sleep. The position is safety-sensitive and may be subject to drug testing before or during employment. The hourly pay range is $25.03 to $26.50, commensurate with experience. The position reports to the Program Manager.

Requirements

  • Bachelor's degree.
  • 1–2 years of experience working with mental health issues or in a social work setting.
  • A DC license is required if the bachelor's degree is in Social Work.
  • Driver's license.
  • CPR and First Aid certification.
  • Knowledge of how mental health symptoms affect human behavior and performance, including individual differences in ability, personality, interests, learning, and motivation.
  • Ability to build therapeutic rapport with diverse clients using active listening and service orientation.
  • Ability to analyze multiple sources of information, make sound decisions, and solve problems.
  • Problem sensitivity and ability to anticipate and address potential problems.
  • Excellent verbal and written communication skills, including communicating relevant information to supervisors and coworkers.
  • Ability to implement complex interventions under the clinical supervision of independently licensed mental health professionals.
  • Ability to set professional and therapeutic boundaries.
  • Ability to lift up to 25 pounds and to sit or stand for long periods; the job also involves looking at a computer screen for several hours a day.

Responsibilities

  • Collect relevant information to determine eligibility for program admission and complete each client's intake process.
  • Link clients to CSA and check insurance.
  • Monitor clients' physical and emotional well-being and report unusual behavior or physical ailments to licensed clinical staff.
  • Coordinate care with external providers regarding basic needs, housing, and mental health support, and coordinate internally with the RN and psychiatrist.
  • Manage client crises during 24-hour shifts, provide de-escalation, or refer clients to the appropriate level of care.
  • Engage clients in developing work skills and participating in social, recreational, and other therapeutic activities that enhance interpersonal skills or social relationships.
  • Complete required clinical documentation.
  • Oversee clients' medication use and monitor for side effects.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Employer-paid life insurance
  • Employer-paid disability insurance
  • 401(k) with up to a 6% employer match
  • Generous paid leave
  • 11 paid federal holidays
  • Commuter benefits
  • Tuition assistance
  • Loan forgiveness programs
  • Professional development opportunities
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