Behavioral Health Technician / Recovery Support Specialist

Pyramid HealthcareAgawam, MA
Onsite

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. We are seeking reliable, compassionate, and motivated Behavioral Health Technicians (BHTs) / Recovery Support Specialists to join our team. In this role, you will provide direct support and supervision to clients throughout their treatment experience while helping maintain a safe, structured, and therapeutic environment. Team members are responsible for supporting daily operations, monitoring client safety, and assisting with programming and recovery-focused activities across all shifts.

Requirements

  • High school diploma or GED preferred
  • Experience in behavioral health, substance use treatment, healthcare, or a related field preferred
  • Must be at least 18 years old
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in a fast-paced environment
  • Passion for helping individuals in recovery

Responsibilities

  • Support new client admissions, including orientation and paperwork as needed
  • Conduct routine safety checks and monitor client behavior
  • Document observations, incidents, and interactions accurately in shift logs
  • Respond appropriately to emergencies or crisis situations in collaboration with clinical staff
  • Maintain a calm, structured, and therapeutic environment
  • Assist with groups, activities, transportation, or medication line supervision as directed
  • Ensure adherence to facility schedules, policies, and treatment protocols
  • Communicate effectively with multidisciplinary treatment team members
  • Perform additional duties as assigned

Benefits

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
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