Behavioral Health Support Specialist

Healing Lodge of the Seven Nations • Spokane Valley, WA

1d • $22 - $34 • Onsite

About The Position

We are a residential treatment center for youth with co-occurring substance use and mental health disorders, offering outpatient behavioral health and on-site medical services. Located on 55 peaceful acres, we provide a safe, supportive environment grounded in traditional, cultural, and spiritual values. Our holistic program blends Indigenous teachings with evidence-based practices to support healing, growth, and resilience in both Native and non-Native youth, fostering respect, honesty, generosity, and cultural identity.

Requirements

• High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.
• Experience working with adolescents in residential, behavioral health or related settings, preferably ages 13-18.
• Minimum 21 years of age
• Must become CPR/First Aid Certified within 90 days
• Must have a current driver’s license with a good driving record.
• Ability to maintain professional boundaries and model positive behavior.
• Experience with conflict resolution, crisis de-escalation and supporting youth in challenging situations.
• Demonstrated emotional control, patience and professionalism in high stress situations.
• Ability to follow policies, procedures and program protocols consistently.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant applications.

Responsibilities

• Provide direct supervision and active monitoring of adolescents (ages 13–18) on a daily basis, ensuring the safety, well-being, and engagement of residents.
• Observe resident interactions, behaviors, and emotional states continuously, responding promptly to support needs or potential safety concerns.
• Learn about each resident’s individual needs, triggers, and strengths to determine which interventions and supports are most effective.
• Engage with adolescents respectfully, meeting them where they are, maintaining a trauma-informed and therapeutic approach, and avoiding language or tone that may trigger residents.
• Facilitate conflict resolution, de-escalation, and crisis intervention, supporting a safe and therapeutic environment for residents and staff.
• Establish helping relationships with residents to build trust, promote engagement, and encourage positive behavior.
• Serve as a professional role model by demonstrating emotional control, appropriate boundaries, respect, and ethical behavior.
• Collaborate with clinical staff, PSSD, medical teams, and peers to support resident care, program consistency, and effective communication.
• Document and report resident progress, behaviors, conflicts, crisis events, and concerns accurately and in a timely manner, maintaining a supportive, strengths-based lens.
• Maintain strict confidentiality in all communications and documentation in accordance with HIPAA and 42 CFR Part 2 regulations.
• Identify and report safety hazards, incidents, or environmental concerns to supervisors immediately.
• Participate in discussions with clinical and wing supervisors, providing observations, input, and insights about effective interventions to support individualized care.
• Promote a positive, trauma-informed, and culturally responsive environment for residents and peers.
• Communicate clearly, professionally, and respectfully with residents and staff at all times.
• Follow organizational policies, procedures, and professional standards while supporting a safe and therapeutic milieu.
• Perform other duties as assigned to support resident care, program operations, and team collaboration.

Benefits

• 100% medical, dental and vision insurance premium is paid by HL7N first of the month after 60 days of employment.
• Up to $6,000 health reimbursement annually via Navia Debit Card for eligible medical, dental, and vision expenses.
• $75,000 life insurance policy and disability benefits, 100% employer-paid after 90 days (FT EE).
• 22 days of paid time off (PTO) annually, plus 12 paid holidays and up to 8 sick days per year (after 90 day probationary period).
• Wellness Week after one year of employment.
• 403(b) Retirement Plan with up to a 6% employer contribution after 12 months of employment, contingent upon working at least 1,000 hours.
• HL7N qualifies for the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED