Behavioral Health Technician II

ODYSSEY BEHAVIORAL GROUP•Fort Lauderdale, FL

3d•Onsite

About The Position

The Fort Lauderdale campus offers an innovative residential program designed for adults with higher-acuity psychiatric symptoms and co-occurring substance use disorders. As Lifeskills’ designated destination for the most complex and acute cases, this campus provides stabilization, thorough evaluation, and evidence-based treatment within a structured clinical environment — part of the broader Lifeskills continuum of care. The Lifeskills Fort Lauderdale detox program provides 24/7 medical supervision in a safe, comfortable setting. Located steps from the ER, this state-of-the-art facility delivers clinically excellent care for substance use disorders and co-occurring mental health conditions, ensuring safety, stability, and a strong clinical foundation from the first day of treatment. At Lifeskills Behavioral Health, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for mental health disorders and behavioral health conditions. Since everyone has different experiences with mental health disorders, mental health therapies must be equally as unique to address those diverse needs. Working with qualified doctoral level clinicians at Lifeskills gives individuals the opportunity to develop personalized mental health treatment plans that address their needs and help them take the next step in their recovery. Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team, and our team is committed to our clients!

Requirements

Highschool diploma or equivalent required, drug and alcohol certification preferred or a willingness to complete requirements within the orientation period.
Requires 2+ years’ experience working with clients with substance abuse and/or mental health issues.
Valid Florida Driver’s License.
Current CPR and First Aid Certification, or willingness to complete within the first 30 days of employment.
Clearance of TB test.
Understand and maintain professional boundaries.
Demonstrate an understanding of rules/limits of patient confidentiality and maintain appropriate levels of client confidentiality/privacy.
Demonstrate an understanding of identifying abuse/neglect in client population.
Demonstrate behavior that promotes positive customer relations with clients, staff, and visitors.
Contribute to continuous quality improvement – can identify performance improvement processes and verbalize role in the process.
Demonstrate an understanding of and adherence to universal precautions, infection control and proper handwashing.
Demonstrate proper procedures in responding to emergency and safety drills.
Demonstrate the ability to recognize and respond to aggressive behavior and employ crisis intervention techniques.
Demonstrate ability to perform CPR and first aid.
Demonstrate ability to observe, supervise, evaluate, and document client behaviors in groups and planned activities.
Demonstrate knowledge of mental health and/or substance use disorders.
Demonstrate the ability to recognize symptoms and distress of clients.
Demonstrate the ability to communicate relevant information pertinent to client care.
Demonstrate consideration of and respect for values and cultural beliefs.

Nice To Haves

drug and alcohol certification preferred or a willingness to complete requirements within the orientation period.

Responsibilities

Maintain Client safety at all times; monitor and record Client behavior during the course of the assigned shift; transport and/or direct Clients to appointments; provide a structured living experience while Clients are in the residence; adhere to and reinforce policies and procedures related to Client care; take direction from the Residential Shift Supervisor(s) and Director of Clinical Services.
Collaborates with clinical team to determine/select appropriate interventions based on the needs of individual clients.
Actively participates and engages clients in the milieu and outside activities throughout the workday, often in a variety of group settings.
Prompts clients to complete ADLs, including clean room, hygiene, laundry, etc., and completes regular room hygiene checks.
Conducts client drug screening, pregnancy tests, and breathalyzers, as necessary.
Prompts clients to attend all meals in a timely manner and provides supervision and structure at mealtimes as appropriate.
Models effective table manners and small talk during mealtimes, focusing on engaging all clients.
Provides, structures, and maintains a therapeutic environment in collaboration with other staff.
Therapeutically interacts with the client in one-to-one situations, community, and group meetings, maintaining appropriate boundaries and modeling appropriate social behavior.
Collaborates with clinical team to facilitate client education groups.
Reacts therapeutically in crisis situations.
Recognizes client’s level of behavioral functioning and modifies approaches accordingly to include recognizing mood changes and developing DBT coping skills.
Maintains therapeutic relationships with clients using praise and other reinforcers to encourage appropriate behaviors and attitudes, setting limits in a kind and firm manner.
Documents in accordance with policies and procedures services provided, incident reports, shift reports, group and milieu notes in a timely and accurate manner.
Complies with the facility safety procedures as outlined in the policy and procedure manual to include fire drills, evacuation procedures, and internal/external disaster plan.
Demonstrates effective verbal intervention skills in managing escalating clients and involving other staff as needed.
Adheres to DBT model and interventions.
Performs a vehicle safety and fuel check prior to use of any company vehicle, reporting any concerns to supervisor or manager.
Supports clients in effectively managing leisure time, including joining in activities with clients.
Greet all guests warmly and friendly.
Follows through with clinical precautions effectively, including visual clinical observations.
Answer phone and field call in an upbeat and positive manner, focusing on customer service.
Transport clients to appointments, supporting clients while regulating in community.
Identifies and recognize triggers for escalation with each client, and utilize de-escalation techniques, focusing on prevention of crisis.
Gathers clients for outings and groups to promote program engagement.
Supports medication compliance and management of client self-administration.
Prepares for client admissions to all levels of care including but not limited to ensuring room is prepared, completes intake documentation, ensures all medications are documented and stored.
Conducting client belonging search, inventory and notifying therapist of any contraband.
Supports discharge processes, as needed.
Conduct chart audits following program policy timelines, as requested.
Can be relied upon to be at work as scheduled and is rarely absent from work, notifying the supervisor if absent.
Demonstrates an ability to adapt to changes in the facility function, management styles, and facility routines.
Reads, understands, and adheres to all company policy statements on ethics, conduct, and conflict of interests.
Adheres to facility policies, procedures, rules, and regulations, implementation regularly.
Maintains positive attitude and acts as a team player with others on the treatment team.
Attends all supervisory trainings within assigned time frames as required by the facility.
Writes clearly, informatively, and effectively.
Other duties as assigned.