Intake Behavioral Healthcare Specialist / Mental Health Tech (FT-NOC)

Aurora Behavioral Charter Oak • Covina, CA

2d • Onsite

About The Position

Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors. Our Behavioral Health Specialists make a difference in the lives of our patients. Our dedicated professionals work tirelessly to create an environment that fosters healing, growth, and long-term wellness. This position provides direct patient care to patients with emotional or psychiatric disorders, field phone calls and routes calls as necessary, accompany and transport patients as assigned, provide clerical and administrative assignment to support patient care, the department and other duties as assigned. You will learn about the world of behavioral health and develop a lasting career in healthcare. Join us in making a meaningful impact in the lives of those we serve! Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.

Requirements

• High school degree, GED or equivalent required
• Hospital and/or psych experience
• Telephone etiquette and customer service skills by phone and face-to-face
• Ability to maintain confidential information
• Ability to maintain professional boundaries and willingness to seek supervision in this regard
• Current BLS for healthcare provider card upon hire
• Therapeutic Options™ (TOT) to be obtained prior to providing direct patient care without a preceptor

Nice To Haves

• Familiarity with medical and psychological terminology preferred
• Basic knowledge of human behavior or principles of psychology useful
• Hospital and/or psych experience preferred

Responsibilities

• Provides direct patient care to patients with emotional or psychiatric disorders
• Fields phone calls and routes calls as necessary
• Accompanies and transports patients as assigned
• Provides clerical and administrative assignment to support patient care
• Performs other duties as assigned

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED