Behavioral Health Tech Manager

The Emily Program•Minneapolis, MN
•$62,000 - $80,000•Onsite

About The Position

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. The Behavioral Health Technician (BHT) Manager is a key member of the leadership team, responsible for overseeing the daily operations and performance of the BHT teams. This role ensures a safe, therapeutic, and recovery-focused environment for clients. The BHT Manager provides direct leadership, supervision, coaching, and role-specific training to both BHTs and BHT Supervisors. They are accountable for ensuring staff consistently align with Accanto’s clinical philosophy, programming models, and professional standards. The BHT Manager delivers regular performance feedback, conducts annual evaluations, and fosters ongoing skill development. Additionally, they partner with the Executive/Site Director to manage departmental costs and ensure operations stay within the established budget.

Requirements

  • High school diploma or equivalent required.
  • At least 3+ years of healthcare experience in a similar position/related field preferred.

Nice To Haves

  • Bachelor’s degree in psychology, social work, behavioral health, or related field highly preferred.

Responsibilities

  • Oversees the provision and ensures the quality of services delivered by the BHT and BHT Supervisors, including but not limited to groups, meal support, and milieu management
  • Provides supervision, training, and support to new and existing staff
  • Provides supervision and oversight to BHT Supervisors
  • Manages team by encouraging employee engagement, accountability, and development
  • Participates in leadership meeting, treatment team, mini team, morning huddle
  • Communicates with the clinical team regarding patient needs and behaviors, and maintains clinical documentation as needed
  • Collaborates with a multi-disciplinary team of leaders to ensure the program and client goals are being met
  • Participates in provision of meal support to clients during meals and meal outings, leads milieu activities, transports clients and supervises patient outings, and provides skills coaching when appropriate
  • Coordinates unit activities and outings and orders related supplies in adherence with site budget
  • Assists clients in crisis as needed, including providing skills coaching to clients
  • Facilitates room and common area searches as needed
  • Plans client outings and corresponding staffing needs
  • Actively participates in the recruitment, interviewing, and onboarding of BHTs
  • May provide CPI training (with appropriate certification) to staff as assigned
  • Actively mentors staff, highlighting career paths, and encouraging ongoing staff development
  • Ensures staff performance is consistent with their job description, Accanto Treatment Philosophy Accanto policies and procedures, and regulatory requirements.
  • Ensures clinically competent care delivery by observing BHT led groups, BHT / client interactions, and reviewing documentation
  • Provides performance feedback and completes annual employee performance reviews
  • Maintains employee timecards in payroll system, ensuring the correct hours are accounted for, overtime is managed, and paid time off requests are promptly addressed
  • Creates or oversees creation of BHT schedules
  • Manages PTO and other requests, ensuring appropriate coverage is maintained
  • Provides BHT and BHT Supervisor backup coverage as needed
  • Participates in scheduled supervision meetings and seeks supervision when needed
  • Engages in self-evaluation process, seeking feedback regarding own practice, from clients, peers, professional colleagues, and others

Benefits

  • HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
  • Dental insurance (Delta Dental)
  • Vision insurance (EyeMed)
  • Short-term and long-term disability insurance
  • Company-paid life insurance
  • 401(k) plan available two months after start date
  • Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
  • Generous PTO plan accrues annually
  • Seven paid holidays
  • One floating holiday
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