On-Call Behavioral Health Tech

Discovery Behavioral Health•Granite Bay, CA

23h

About The Position

The Behavioral Health Tech I assists and supports patients throughout the treatment experience, from admission through discharge, and contributes practical information to treatment planning. The role focuses on patient safety, interventions, psychoeducational groups, and day-to-day patient support. The position follows DBH policies and values, maintains professional boundaries and confidentiality, provides respectful customer service, and follows facility leadership’s directions. Duties include supporting patients’ daily routines and needs; assisting nursing staff as directed; responding to crises; implementing treatment plans; supporting admissions and discharges; monitoring and documenting patient activity; maintaining a safe, organized facility; and attending meetings and training. The role also includes completing required documentation and training, following infection-control practices, and performing other assigned duties. Additional duties vary by division and program. Eating Disorder Division staff supervise and support patients during meals and snacks, including eating with them, and obtain food-handling certification within 30 days of hire. Substance Use Division staff securely collect urine specimens and follow identification, chain-of-custody, and handling procedures. In residential treatment, medication passing may be required where permitted by state law, and staff provide patient transportation and supervision when pre-qualified to drive a company vehicle.

Requirements

A high school diploma or equivalent is preferred.
Valid and unrestricted state driver’s license.
Obtain and maintain CPI certification within 90 days of hire; training is provided.
Obtain and maintain CPR, AED, and First Aid certifications; training is provided.
Substance Use Division: at least one year of sobriety if in recovery.
Eating Disorder Division: at least one year of recovery from an eating disorder if in recovery.
Residential Treatment Only: must be pre-qualified to drive a company vehicle for transportation duties.

Responsibilities

Follow DBH policies and procedures and represent DBH values with a positive, respectful attitude.
Provide exemplary customer service and respect cultural and lifestyle diversity while maintaining professional boundaries and ethics.
Follow directions from facility leadership and protect the confidentiality of patient and company information.
Support patients’ daily needs and program schedules, including routines, hygiene, meals and snacks, bathroom safety observations, and free time.
Assist nursing staff as directed with patient supervision, vitals, and room or patient searches.
Recognize and respond to crisis situations and provide appropriate interventions.
Assist with implementation of individual patient treatment plans as directed by the clinical team.
Support patients during admission and discharge, including checking belongings, acclimating patients to the program, and preparing them to return home.
Monitor patient activity and document significant issues; complete shift notes, group notes, and other required documentation accurately and on time.
Maintain an organized and safe environment, perform basic housekeeping, and conduct facility and grounds checks, reporting irregularities or safety concerns.
Work scheduled shifts and find coverage if unable to work a shift, except in an emergency.
Attend staff meetings and in-service training; complete online training and policy verification, and keep the employee HR file up to date.
Follow infection-control policies and practice proper hand hygiene.
In the Eating Disorder Division, supervise and support patients at mealtimes, eat meals and snacks with patients, and complete food-handling tasks such as temperature and expiration-date checks and proper storage.
In the Substance Use Division, collect urine specimens securely and accurately, verify donor identity, maintain chain of custody, and follow handling procedures.
In residential treatment where permitted by state law, pass medication as required after applicable training or certification.
Provide patient transportation and supervision for errands, shopping, admissions, outings, and other purposes when pre-qualified to drive a company vehicle.
Perform other duties as assigned.