Behavioral Health Support Specialist
About The Position
Legacy Health is hiring Behavioral Health Support Specialists for opportunities across multiple behavioral health units: Unit 1 East, Unit 1 West, Unit 2, Unit 5, and Unity 6 Child and Adolescent. During recruitment, the Talent Acquisition team will work with candidates to identify opportunities that align with their experience and interests and with current staffing needs. The specialist provides administrative, clerical, and customer-service support to behavioral health nursing units and participates with the health care team in delivering quality, patient-focused care. The role supports unit operations through visitor management, documentation, communication, appointment scheduling assistance, patient belongings processes, and quality reporting. Legacy Health describes its commitment as doing the right thing for its people, patients, communities, and the world. It is an equal opportunity employer and encourages applications from people who believe they can contribute to its mission, even if they do not meet every listed qualification. Information about employee benefits is available through the company’s careers website.
Requirements
- High school diploma or equivalent.
- At least six months of office or clerical experience.
- Ability to perform detailed work accurately.
- Strong communication skills and ability to communicate effectively with licensed independent providers, social workers, and other health care professionals.
- Excellent teamwork skills.
- Ability to proficiently operate applicable computer systems.
- Knowledge of legal proceedings as they apply to a behavioral health population.
Nice To Haves
- Six months of office or clerical experience in a behavioral health setting.
- Experience working with trauma-informed care.
- Strong understanding of medical and behavioral health terminology.
Responsibilities
- Participate with the health care team in delivering quality, customer-focused health care to patients.
- Provide administrative and clerical services for behavioral health nursing units.
- Escort visitors and manage visitor access.
- Manage legal-status documentation and documents.
- Communicate relevant information to the broader health care team.
- Assist unit leadership with scheduling appointments.
- Assist with the patient belongings process.
- Assist with the collection and management of quality reporting.
- Support day-to-day unit operations.
- Demonstrate critical thinking, attention to detail, and integrity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
