Behavioral Health Specialist - FT FEN

Connections Health Solutions•Phoenix, AZ

21h

About The Position

Connections Health Solutions is seeking a full-time Behavioral Health Specialist (BHS) to help maintain the safety of individuals and staff in a behavioral health crisis-care setting. The BHS takes vital signs, assists individuals with their needs and activities of daily living, and provides customer service and orientation to the Observation Unit and Short-term Inpatient Unit. The position includes explaining patient rights, the grievance process, expectations, and facility rules; conducting admission security screenings and property inventories; and documenting services, interactions, observations, and vital signs in the Electronic Health Record. The BHS uses therapeutic de-escalation techniques and may perform restraints or seclusions when necessary to protect safety. The role also involves Q15 monitoring, collecting and documenting BAL, urine drug screens, and pregnancy tests, attending court hearings when subpoenaed, and maintaining the cleanliness of the assigned unit. Candidates must be able to perform Safe Clinch patient restraint techniques. The position requires physical interventions and lifting, pushing, pulling, or carrying up to 50 pounds occasionally, as well as prolonged walking, standing, and observation in a fast-paced setting. The company has a mandatory vaccination policy; successful applicants must be fully vaccinated with documentation or qualify for an exemption before starting.

Requirements

High school diploma or equivalent.
At least one year of experience in behavioral health, social services, or a related field.
Ability to perform Safe Clinch patient restraint techniques.
Ability to safely perform physical interventions, including standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight.
Ability to lift, push, pull, or carry up to 50 pounds occasionally.
Ability to tolerate prolonged walking, standing, and observation in a fast-paced environment.
Ability to work with individuals who may exhibit agitation, aggression, or unpredictable behavior.
Must meet the company’s mandatory vaccination policy before the start date, or qualify for an exemption through the company’s process.
Willingness to be a witness on a petition and provide testimony at court-ordered hearings when required.

Nice To Haves

Certified training such as Safe Clinch, CPR/First Aid, or therapeutic options.
Completion of a CNA or Patient Care Technician program.
Two years of experience in behavioral health.
Completion of BHT certification.

Responsibilities

Manage and maintain the safety of individuals and staff.
Take and document vital signs, reporting questionable results to the attending RN or physician.
Assist individuals with their needs and activities of daily living, including eating, bathing, dressing, toileting, and transferring.
Provide orientation to the Observation Unit and Short-term Inpatient Unit.
Educate patients about their rights under ADHS regulations, the grievance process, expectations, and facility rules and regulations.
Conduct admission security screenings and inventory individuals’ property.
Use therapeutic techniques to de-escalate escalated individuals and perform restraints or seclusions when needed to ensure safety.
Complete Q15 checks on patients in seclusion or mechanical restraints and monitor and document patients Q15.
Conduct and document BAL, urine drug screens, and urine pregnancy tests.
Document services and significant individual interactions in the Electronic Health Record.
Attend court-ordered hearings when subpoenaed and provide testimony when required.
Lift, move, and transport individuals using proper body mechanics or lifting devices.
Maintain the cleanliness of the facility and assigned unit; perform light interior cleaning, collect soiled linen, and launder individuals’ clothing when needed.
Perform other duties as assigned.

Benefits

Comprehensive medical, dental, and vision insurance for employees and their families (full-time employees only).
Accident, critical illness, and hospital indemnity coverage (full-time employees only).
Company-paid basic life insurance, AD&D, and short- and long-term disability (full-time employees only).
Voluntary life insurance option for employees and their families (full-time employees only).
Health Savings Accounts with a $1,000 to $2,000 employer contribution depending on plan (full-time employees only).
Flexible Spending Accounts for health care and dependent care (full-time employees only).
401(k) company match after six months: 50% of deferrals up to 6% of compensation (full-time employees only).
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays (full-time employees only).
Company-paid parental leave for eligible employees (full-time employees only).
Employee Assistance Program offering confidential emotional support, work-life solutions, financial solutions, legal assistance, and online support (all employees).
Automatic enrollment in the 401(k) plan after 90 days (all employees).
Shift differentials: additional $2 per hour for Monday–Thursday nights, $3 per hour for Friday–Sunday nights, and $2 per hour for Saturday–Sunday days.