Behavioral Health Social Work Case Manager

Devoted HealthWaltham, MA
Remote

About The Position

As part of our commitment to whole person care, Devoted Health provides a Behavioral Health approach to the treatment of members with behavioral health concerns, including a Collaborative Care model. This model fulfills the quadruple aims of better care for patients, better health for communities, lower costs for all, and happier providers. The Behavioral Health Care Manager plays a vital role as a core member of the BH team, that includes the patient’s primary care provider, a psychiatric consultant, and other clinical staff. This team is embedded in Primary care to deliver integrated, patient-centered care within the on-line devoted health system. This position is a remote role responsible for supporting and coordinating the mental and physical health care needs of patients on an assigned caseload and from internal PCP referrals. Working within the Collaborative care model among other models of care, the Behavioral Health Care Manager ensures patients receive comprehensive, compassionate, and effective care.

Requirements

  • Licensed Clinical Social worker, Licensed Professional counselor or Licensed in a related field of study
  • Completion of degree and all post-degree supervision for licensure and at least 2 years of post-degree experience.
  • Experience of successfully delivering evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation).
  • Ability to effectively engage patients in a relatively short-term therapeutic relationship, via video and/or audio.
  • Evidence of high degree of organizational, collaborative and communication skills
  • Licensed in one or more states.
  • Willingness, education and experience sufficient to obtain multiple state licenses.

Nice To Haves

  • Prior experience of CoCM and/ or willingness to acquire new skill sets in this innovative model of care.

Responsibilities

  • Screening and assessing patients for common mental health and substance abuse disorders and facilitating patient engagement and follow-up care.
  • Providing brief behavioral interventions using evidence-based techniques such as behavioral activation, CBT, problem-solving treatment, motivational interviewing, or other treatments as appropriate; patient education about common mental health and substance abuse disorders and the available treatment options
  • Tracking patient follow up and clinical outcomes using a registry.
  • Documenting video and telephone encounters in the registry and EHR and using the system to identify and re-engage patients.
  • Using the registry and regular patient follow-up to track treatment response and other important clinical outcomes to enable early recognition and treatment adjustments, making remission of symptoms more likely.
  • Participating in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicating resulting treatment recommendations to the patient’s medical provider.
  • Supporting psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
  • Facilitating co-ordination of care to available resources as needed and provide social work case management including bio-psycho-social assessment to identify and support needs for PCP members.

Benefits

  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....
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