Behavioral Health Service Provider
About The Position
The Behavioral Health Service Provider delivers direct services to children and families in their homes and communities through the CFTSS and HCBS programs. The programs partner with youth and families to connect them with support services of their choice and promote the highest possible quality of life and personal achievement in accordance with each individual’s person-centered service plan. The provider supports youth with emotional, behavioral, and social difficulties, encouraging growth while respecting each individual’s autonomy and life choices. The position includes working with youth and caregivers, coordinating with Care Managers, documenting services and progress, and attending required trainings and meetings. Services are provided one-on-one or in groups in homes, community venues, and administrative buildings as needed.
Requirements
- Bachelor’s degree in Human Services or a related field.
- At least 2 years of experience in children’s mental health, behavioral health, foster care, or a related field.
- Valid New York State driver’s license.
- Ability to work as part of a team and independently.
- Time-management, organizational, and reliability skills.
- Excellent written and verbal communication skills.
- Ability to provide person-centered services using active listening, professional empathy, and patience.
- Creative problem-solving ability.
- Ability to navigate the internet and use basic computer applications, EHRs, and video-conferencing technology.
- Knowledge or competency related to youth ages 0–21 and mental, developmental, and behavioral needs.
- Training or teaching skills and knowledge of community resources.
Responsibilities
- Attend paid new-worker training and meet regulatory training standards.
- Provide required face-to-face services in the community or in clients’ homes, using a personal vehicle.
- Attend scheduled team meetings, supervision sessions, and staff meetings.
- Form and maintain relationships with youth and caregivers.
- Help youth achieve goals consistent with their service plans.
- Prepare written documentation, including progress notes, correspondence notes, service plans, and safety plans, describing progress toward goals, observations, and interactions.
- Use the electronic health record (EHR) to document services rendered.
- Review service utilization and service provision with a supervisor.
- Coordinate and collaborate with Care Managers to identify service needs and develop service plans.
- Follow the appropriate chain of command.
- Comply with federal and state regulations and agency policies, including those related to HIPAA, false claims, and whistleblower policies.
- Perform other duties as assigned by a supervisor.
Benefits
- Flexible scheduling.
- Hybrid work environment.
- Paid training.
- Mileage reimbursement.
- Tuition reimbursement up to $7,200.
- Competitive benefits and paid time off.
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What This Job Offers
Job Type
Full-time
