Behavioral Health Provider

Howard Brown Health•Chicago, IL
•$35 - $43

About The Position

The Behavioral Health Provider (BHP) provides targeted assessment, short-term intervention, and brief follow-up for youth and adult primary care patients. As an active member of the primary care team, the provider supports patient functioning, implementation of treatment plans, and improved mental and physical health. The role delivers direct behavioral health services to eligible primary care patients, with more than 90% of time spent in patient interactions and care activities. Services include assessing needs and barriers to health, treatment planning, adherence counseling, lifestyle modification, referrals, psychoeducation, follow-up, relapse prevention, discharge planning, and crisis services. Care is provided in accordance with professional standards and ethical guidelines. The provider uses industry knowledge and best practices to support Howard Brown Health’s mission, vision, and culture. Howard Brown Health is an approved NHSC loan repayment site.

Requirements

  • Master’s degree in Social Work, Counseling, or a related discipline.
  • At least two years of experience working in a medical or clinical setting.
  • Current, active, and unrestricted Illinois licensure.
  • Ability to maintain confidentiality regarding organizational operations, financial information, and strategic initiatives.
  • Proficient knowledge and practice of integrated care models.
  • Understanding and acceptance of equity, inclusion, and diversity concepts beyond race, ethnicity, and gender.
  • Knowledge of health disparities, substance use, and domestic violence issues, especially within the LGBTQ community.
  • Self-awareness regarding one’s own culture, identity, biases, prejudices, power, privilege, and stereotypes.
  • Ability to document effectively in an electronic health record environment.
  • Ability to work affirmatively with LGBTQ and HIV-positive patients.
  • Ability to speak audibly and listen actively.
  • Ability to use computers, telephones, and other office equipment.
  • Ability to sit for extended periods.
  • Ability to lift, push, and pull up to 25 pounds.
  • Ability to periodically travel between sites.

Responsibilities

  • Screen and assess patients for common mental health and substance use disorders.
  • Facilitate patient engagement and follow-up care, and support the mental and physical health care of patients on an assigned caseload.
  • Coordinate care with patients’ medical providers and, when appropriate, behavioral and social services team members.
  • Assist primary care providers with understanding, developing, and implementing short-term mental health interventions that improve treatment adherence and health outcomes.
  • Meet weekly productivity standards, including patient-contact targets.
  • Follow role assignments aligned with Patient-Centered Medical Home standards and the Collaborative Care Model, and participate in related efforts.
  • Track treatment response and monitor patients in person or by telephone for symptom changes, side effects, and complications.
  • Support psychotropic medication management prescribed by medical providers, including monitoring adherence, side effects, and treatment effectiveness.
  • Provide brief evidence-based behavioral interventions, such as behavioral activation, problem-solving treatment, and motivational interviewing.
  • Collaborate with crisis services on hospitalization plans and provide follow-up after hospitalizations as needed.
  • Provide or facilitate referrals to evidence-based psychosocial treatments when clinically indicated.
  • Participate in scheduled caseload consultations with the psychiatric consultant and communicate treatment recommendations to medical providers.
  • Track follow-up and clinical outcomes using a registry; document encounters and use the registry to identify and re-engage patients.
  • Document patient progress and treatment recommendations in the EHR and other required systems for use by treating providers.
  • Facilitate treatment plan changes in consultation with medical providers and the psychiatric consultant when patients are not improving as expected or need more specialized care.
  • Develop relapse-prevention self-management plans with patients who have achieved their treatment goals and are nearing discharge from the caseload.
  • Coordinate and participate in interdisciplinary case conferences and staffings.
  • Work with the interdisciplinary team to maintain program policies and procedures, identify barriers to care, and participate in quality assurance, chart reviews, program evaluation, staff development, and outcome analysis.
  • Propose and implement services that improve the health of the patient population.
  • Supervise volunteers and interns working in the clinic.
  • Attend required meetings, case conferences, trainings, group consultation, and individual supervision.
  • Maintain patient confidentiality.
  • Perform other duties as assigned.

Benefits

  • Employer-sponsored health insurance, including BCBS HMO, PPO, and PPO Select plans.
  • BCBS dental insurance.
  • BCBS vision insurance.
  • Three weeks of paid vacation and one week of personal time.
  • Twelve accrued sick days per year.
  • Ten paid holidays, including Juneteenth.
  • PTO Exchange program allowing employees to turn unused PTO into liquid assets.
  • 401(k) program with up to 5% employer match after 90 days.
  • Employer-paid basic life insurance valued at one times annual salary.
  • Voluntary life and AD&D insurance, and short- and long-term disability coverage.
  • Pre-tax commuter and parking benefit account.
  • Healthcare and dependent-care flexible spending accounts.
  • Tuition reimbursement and student loan forgiveness programs, including NHSC and PSLF.
  • Employee Assistance Program with five employer-paid counseling sessions.
  • 50% discount at Brown Elephant Resale Shops and discounts at local businesses.
  • Continuous learning opportunities and professional development.
  • Comprehensive benefits package.
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