Behavioral Health Senior Program Manager - Community Outpatient Clinics & Programs
About The Position
The San Bernardino County Department of Behavioral Health is seeking a Behavioral Health Senior Program Manager to oversee daily clinical operations for Community Outpatient Clinics & Programs. This role ensures compliance with federal, state, and county standards, manages clinic productivity, billing practices, and IT services. The position involves developing strategic plans, managing staff performance, and collaborating with other departments for integrated care. The Department of Behavioral Health provides mental health and substance use disorder services to county residents of all age groups, with a focus on children/youth, adults with serious mental illness, and individuals with substance use disorders. DBH values service, integrity, accountability, and trust, and is comprised of multiple direct and indirect service areas. The department has a workforce of over 1500 positions and an annual budget of approximately $800 million.
Requirements
- A completed Master’s degree or Doctorate degree obtained from an accredited institution in behavioral science/ behavioral health, social work, counseling, psychology, public health administration, business/public administration, hospital /healthcare administration or closely related field of study.
- Two (2) years of full-time management experience working in the Behavioral Health field including management of multiple levels of contracts and teams that include multiple disciplines.
- Qualifying experience must include a minimum of one (1) year of full time experience as second-level supervision (managing through subordinate supervisors and/or managers) in personnel administration, operations, budget/fiscal administration, contract development, procurement and/or data analysis and management in complex systems of care, including policy implications.
- Applicants must be a U.S. Citizen or a permanent U.S. resident.
- San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Nice To Haves
- A current license: MFT, LCSW, and/or LPCC from the Board of Behavioral Sciences in the state of California
- Exposure and/or training in various EBPs
- Strong expertise in clinical supervision and healthcare management principles
- Excellent leadership abilities with a proven track record of managing diverse teams
- Exceptional communication skills, both verbal and written, to effectively interact with staff, and clients
- Strong analytical skills to assess clinical performance data and implement necessary changes
- Ability to work collaboratively across departments to achieve common goals
Responsibilities
- Oversee daily clinical operations, ensuring compliance with federal, state & county standards and other regulatory requirements on a regional level
- Ensure compliance, patient satisfaction, patient safety and quality management
- Monitor clinic productivity, billing practices, audit requirements, equipment maintenance, and IT services
- Assist in the oversight of billing and financial performance of the community outpatient clinics
- Develop, execute, and implement strategic plans and projects for enhancement and expansion
- Manage staff performance, providing guidance, training, and support to clinical personnel
- Collaborate with other departments to ensure integrated care delivery and optimal client outcomes
- Provide documentation and monitor clinical metrics
- Facilitate communication between staff, patients, and families to promote a positive experience
- Stay informed about industry trends and advancements in clinical management to drive innovation within the facility
Benefits
- To review job-specific benefits, please refer to: Summary of Benefits Memorandum of Understanding (MOU)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
