Behavioral Health Professional (Elk Ridge) - Flagstaff - BH Services Therapist

El Rio Health•Flagstaff, AZ

3d•Onsite

About The Position

The Behavioral Health Professional (BHP) provides integrated behavioral health services at an assigned Elk Ridge Community Health location. Services may include primary care behavioral health consultation, crisis management, mental health assessment, counseling, psychotherapy, and coordination of care. The BHP collaborates with primary care medical and behavioral health teams to support whole-person care, coordinated patient flow, and appropriate referrals. Interventions are tailored to the clinic setting, model of care, assigned role, patient needs, and the BHP’s qualifications. Depending on organizational needs and qualifications, the role may also include clinical supervision of providers working toward independent licensure. The BHP assesses and treats behavioral health concerns that may affect psychosocial functioning and biomedical health outcomes. The role uses evidence-based and other appropriate approaches, develops treatment plans with patients, supports self-management and health behavior change, and provides education to patients and clinical teams. The BHP also maintains accurate, timely, confidential clinical records and complies with organizational policies, HIPAA, applicable regulatory requirements, and Joint Commission standards. The position supports Elk Ridge Community Health’s mission of providing comprehensive, quality, affordable, and accessible health care. It may involve staff education and orientation, implementation of integrated-care procedures across departments, community participation, and day-to-day guidance to improve coordination of services. Reliable transportation is required to accommodate operational reassignments during the workday; employees who drive during work hours must have a valid driver’s license and meet Arizona vehicle insurance requirements.

Requirements

Master’s degree in a behavioral health field, such as social work, counseling, or psychology.
Three years of post-graduate clinical experience in behavioral health, community health centers, primary care, or behavioral health settings.
Current, valid Arizona Licensed Behavioral Health Professional credential in good standing.
Current Basic Life Support (BLS) certification for health care providers.
Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment.
Reliable transportation able to accommodate operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements.
Ability to work flexible hours.
Excellent verbal and written communication skills, customer-facing and presentation skills, and ability to interact diplomatically with patients and the public.
Ability to respond effectively in writing and verbally to internal and external customers and prepare grammatically correct business correspondence.
Proficiency with MS Office, including Word, Excel, PowerPoint, Outlook, and the internet.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions involving mathematical or diagrammatic information and abstract and concrete variables.
Advanced analytical and problem-solving skills, including developing timely solutions where limited standardization exists.
Knowledge of Regional Behavioral Health Authority and local providers.
Knowledge of culturally relevant resources, including services for monolingual and non-English-speaking clients.
Ability to multitask and maintain professional composure in stressful situations.
Strong organizational and time-management skills.
Ability to work effectively with people of varied social, cultural, economic, and educational backgrounds.
Ability to identify issues requiring provider direction and take appropriate action within assigned scope of responsibility.
Ability to maintain skills proficiency with organizational systems and software and learn new skills as systems and programs change.
Employees must undergo drug testing before employment and may be subject to post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.

Nice To Haves

Five years of work experience in community health centers, primary care, or behavioral health settings.
Independent-level Arizona behavioral health licensure, such as Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Psychologist.
Current Arizona Board of Behavioral Health Examiners certification for clinical supervision.
Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.
Equivalent combinations of education and experience may be considered if directly related to the job’s functions and responsibilities.

Responsibilities

Provide clinical services appropriate to the care model, clinic setting, and patients’ presenting health and behavioral concerns, including consultation, assessment, intervention, psychotherapy, and care coordination.
Use therapeutic and behavioral change approaches, which may include Motivational Interviewing, solution-focused therapy, Cognitive Behavioral Therapy, mindfulness and acceptance strategies, psychoeducation, art therapy, and trauma-informed approaches.
Assess mental and behavioral health conditions using DSM criteria, PHQ-9, and other relevant screening tools and diagnostics as appropriate to the care model.
Develop patient treatment plans with attainable goals, objectives, treatment options, and timelines appropriate to the services and setting.
Support patient education and self-management for behavioral health concerns, chronic medical conditions, and comorbid medical and mental health needs.
Coordinate care with medical and behavioral health teams through collaborative relationships, warm hand-offs, brief consultations, efficient patient flow, and timely feedback to referring providers.
Provide on-site crisis assessment, triage, and intervention, coordinating with community behavioral health organizations, hospitals, and public safety officials as appropriate.
Facilitate referrals to specialized behavioral health providers and psychiatric services within Elk Ridge or the community as needed.
Maintain accurate, timely, and confidential electronic patient records in accordance with EHR, documentation, billing, coding, HIPAA, and other applicable requirements.
Attend applicable behavioral health and medical provider meetings, participate in ongoing training, and take part in Quality Improvement education.
Build collaboration between medical and behavioral health teams through activities such as shadowing provider visits, familiarizing with provider panels, screenings, integrated visits, and psychiatry eConsults/eVisits.
Educate primary care and behavioral health teams on behavioral health assessment and intervention, related conditions, safety and risk assessment, and effective use of behavioral health services.
Maintain a clean, safe, and hygienic work environment and comply with Joint Commission certification requirements and applicable policies and procedures.
Represent Elk Ridge Community Health professionally and participate in community events and appropriate local, state, and national health care activities.
Use organizational materials, supplies, and equipment cost-effectively and accurately document hours worked.
Maintain proficiency with Elk Ridge operating systems and software as they change or are upgraded.
Implement behavioral health operational procedures across departments and train staff on referrals, warm hand-offs, EHR referral documentation, screenings, and community referrals.
Develop staff educational materials about integrated behavioral services, scope of care, and departmental roles in the integrated model.
Provide day-to-day guidance and role clarification to departments to improve coordination of integrated services.
Provide high-quality service to internal and external customers and address and resolve complaints.
Assist with orientation of new BHP and medical staff to applicable primary care and specialty behavioral health care models and services.
If qualified and approved, provide clinical supervision to eligible associate-level behavioral health professionals toward independent licensure, including review of clinical work and documentation in compliance with Arizona regulatory and billing requirements.
Perform other duties as assigned.