Behavioral Health Professional

Advocate Health and Hospitals Corporation•Charlotte, NC

About The Position

The Behavioral Health Professional supports the Eagle Program, serving patients experiencing the initial stages of psychosis. The role collaborates with patients, guardians, families, multidisciplinary care teams, and community agencies to coordinate care and address patient needs. Work may take place in the community, in patients’ homes, and in the office, with flexibility to meet patient needs. The position assists with developing and implementing treatment and discharge plans; providing referrals and information about community resources; coordinating care and transitions; and facilitating psychoeducational interventions. It requires accurate and timely documentation, culturally sensitive patient care, and clear communication with patients, families, agencies, and the care team. This is a long-term grant-funded, full-time position with a Monday-through-Friday schedule from 8 a.m. to 5 p.m.

Requirements

  • Bachelor’s degree required.
  • Additional departmental certification may be required.
  • Ability to communicate verbally and in writing with patients, families, agencies, and the health care team.
  • Ability to make sound decisions within limited time elements and carry out responsibilities professionally.

Nice To Haves

  • A degree focused on a related human services field, such as social work or psychology.
  • Previous case management experience.
  • Experience assisting patients ages 15–30 who are experiencing the initial stages of psychosis.
  • Experience working with Charlotte-Mecklenburg Schools, writing accommodation letters for children, attending IEP meetings, and collaborating with school personnel.

Responsibilities

  • Collaborate with guardians and community agencies to use resources that meet patient care needs.
  • Apply current knowledge and expertise in the specialty area.
  • Assist in developing and implementing discharge and treatment plans.
  • Provide information and make specific referrals to appropriate community agencies.
  • Participate in multidisciplinary treatment team meetings.
  • Communicate discharge plans with patients, families, and/or the treatment team to support smooth transitions.
  • Discuss and arrange appropriate discharge transportation with clients and/or significant others.
  • Assist with completing and transmitting forms related to treatment and placement.
  • Maintain familiarity with current community resources and placement agencies.
  • Complete patient care assignments accurately and with attention to detail.
  • Provide patient care according to established policies, procedures, and professional standards.
  • Demonstrate sensitivity to and respect for clients’ cultural, spiritual, and diverse needs.
  • Conduct personal discussions in private areas.
  • Present cases clearly, concisely, and in a clinically relevant manner during clinical staff meetings.
  • Facilitate psychoeducational learning interventions.
  • Complete documentation within required timelines.
  • Collaborate with community agencies to facilitate care coordination.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible spending accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and potential annual performance-based increases.
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