Behavioral Health Outreach Consultant

The University of Texas at Austin•Austin, TX

4d•Onsite

About The Position

Dell Medical School is seeking a Behavioral Health Outreach Consultant. This is a grant funded position with an end date of 8/31/2027 that is renewable for another year based upon work performance and progress toward research goals. This position supports mental health programs and initiatives administered through the Texas Child Mental Health Consortium (TCMH), focusing on improving access and quality of mental health care for children, adolescents, and mother’s across Texas. The Behavioral Health Outreach Consultant supports behavioral health access programs by facilitating provider consultation, coordinating referrals, conducting outreach activities, and promoting utilization of behavioral health resources. Working closely with physicians, advanced practice providers, behavioral health clinicians, care coordinators, social workers, and community organizations, this role helps improve access to mental health services for patients and families. The position provides resource navigation, supports provider education, maintains community partnerships, and assists with implementation of outreach initiatives designed to improve behavioral health outcomes. The Behavioral Health Outreach Consultant typically reports to a Behavioral Health Program Manager, Program Director, Outreach Manager, or similar leader and serves as an important liaison between healthcare providers, behavioral health resources, and community partners.

Requirements

Master's Degree in Social Work, Counseling, Psychology, or a closely related field.
2 years of experience in behavioral health, healthcare outreach, care coordination, social services, case management, community engagement, or provider relations.
Relevant education and experience may be substituted as appropriate.
Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.
You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

Nice To Haves

Master's Degree in Social Work, Counseling, Psychology, or related discipline.
4 years of experience in behavioral health outreach, integrated care, healthcare program coordination, or provider engagement.
Experience working with primary care providers, behavioral health providers, pediatric practices, women's health providers, or community organizations.
Experience working within a healthcare system, academic medical center, or behavioral health organization.
Active Texas licensure as a Certified Case Manager (CCM) or Certified Health Education Specialist (CHES).

Responsibilities

Conduct outreach visits to physician practices, clinics, and community organizations.
Promote awareness and utilization of behavioral health consultation services.
Develop productive working relationships with healthcare providers.
Respond to provider inquiries regarding available behavioral health resources.
Support provider recruitment and engagement initiatives.
Facilitate behavioral health consultation requests according to established protocols.
Gather information necessary for clinical consultations and referrals.
Coordinate referrals to mental health providers and community resources.
Track referral outcomes and follow-up activities.
Assist providers in navigating available behavioral health services.
Support development and maintenance of community partnerships.
Identify potential referral resources and community organizations.
Participate in collaborative meetings with external stakeholders.
Maintain current information regarding community resources.
Deliver educational information regarding behavioral health programs.
Prepare resource guides, reference materials, and outreach documents.
Assist with presentations and educational events.
Promote evidence-based behavioral health practices and available services.
Document outreach activities, partnership contacts, and referral activity.
Maintain program databases and required records.
Assist with preparation of reports and performance metrics.
Ensure documentation complies with program requirements.
Participate in quality improvement initiatives.
Assist with implementation of new outreach activities.
Provide feedback regarding operational improvements.
Support program goals and organizational objectives.
Participate in pilot programs, and special projects.
Attend legislative, policy, or stakeholder meetings related to behavioral health.
Contribute to development of program evaluations, and accreditation activities.
Represent the organization at professional conferences, community events, and health fairs.
Provide cross-coverage for outreach, referral, or program staff during periods of absence.
Adheres to internal controls and reporting structure.
Performs related duties as required.