Behavioral Health Medical Provider (BHMP) Team Lead

Ascend Healthcare•Arizona, United States, AZ

14d•$159,000 - $169,000•Remote

About The Position

Ascend Healthcare provides integrated psychiatric and behavioral health services, including psychiatric medication management, substance use disorder treatment, counseling, peer support, and care coordination. The organization uses a “no wrong door” treatment model and serves patients age 6 and up. Its workplace emphasizes a patient-first mindset, collaboration, teamwork, and career growth. The BHMP Team Lead provides direct patient care while managing an assigned team of Behavioral Health Medical Providers at a designated CHC site. The role is expected to balance approximately 85% direct patient care with 15% administrative responsibilities, though this allocation may change as organizational needs evolve. The Team Lead monitors team performance and is the first point of contact for clinical and operational issues, while supporting onboarding, provider engagement, quality assurance, and workflow optimization. The role may also contribute to projects and operations in other service lines as needed. This is a fully remote position, although in-person attendance may be required based on company needs. The schedule is Tuesday through Friday, 8 a.m. to 6 p.m. Arizona time. Base compensation is $159,000–$169,000 for Arizona residents, with eligibility for a yearly bonus. The position is classified as exempt.

Requirements

Active and unrestricted advanced practice medical license (PA-C or PMHNP) in the state of primary residence and the state where medical services are rendered.
At least 1 year of clinical experience in psychiatry.
Ability to meet the stated physical and workspace requirements, including prolonged sitting, computer use, adequate vision and hearing, clear communication, and access to a quiet dedicated workspace with reliable internet.

Nice To Haves

At least 1 year of experience practicing within the Ascend Healthcare system.
Prior leadership experience.
Prior policy and procedure development experience.

Responsibilities

Provide direct patient care within the Ascend model while balancing clinical scheduling with administrative duties.
Oversee assigned BHMP direct reports by monitoring productivity, documentation timeliness, and schedule utilization.
Serve as the first point of escalation for operational efficiency issues.
Support onboarding and integration of new BHMPs.
Provide proactive coaching and conduct bi-annual performance evaluations.
Assist with professional development opportunities and maintain accountability for patient impact and quality of care.
Address routine clinical questions when appropriate and ensure providers follow supervision and CEED guidance channels.
Participate in training, orientation, and quality assurance initiatives, including chart reviews, to support documentation accuracy and regulatory compliance.
Contribute to policy and procedure development, compliance initiatives, and timely resolution of patient complaints.
Coordinate with Clinical Operations, CEED, and Therapy leadership to optimize interdisciplinary workflows and training programs.
Perform additional leadership and operational responsibilities as assigned.
Attend in-person as company needs arise.