Behavioral Health Medical Assistant – Join the GPHA Care Team

Greater Philadelphia Health Action•Philadelphia, PA
•Onsite

About The Position

Greater Philadelphia Health Action (GPHA), a Federally Qualified Health Center, provides affordable medical, dental, and behavioral healthcare regardless of a person’s ability to pay. GPHA is seeking full-time Medical Assistants for its Behavioral Healthcare Division. Positions are available Monday through Friday, 8:30 AM to 5:00 PM, at multiple Philadelphia-area locations: Al-Assist Behavioral Healthcare Center at 4500–4510 Frankford Ave. and 1401 S. 4th St. in Philadelphia; GPHA Dental and Behavioral Healthcare Center at 5501 Woodland Ave. in Philadelphia; and Spectrum Behavioral Healthcare Center at 1489 Baltimore Pike in Springfield, Pennsylvania. The Medical Assistant supports patient visits and psychiatric evaluations, carries out clinical procedures and diagnostic testing, and helps maintain accurate records and a safe clinical environment. The role also includes reception, communication, and administrative tasks, participation in required staff development and meetings, and other duties assigned by the supervisor.

Requirements

  • Medical Assistant certification (CMA or RMA).
  • At least a high school diploma or GED.
  • CPR certification.
  • Strong interpersonal skills and the ability to engage individuals sympathetically and proficiently.
  • Ability to collaborate effectively and maintain positive working relationships with colleagues and team members.

Nice To Haves

  • Electronic Medical Records (EMR) experience is preferred.
  • NetSmart experience is a plus.
  • Proficiency in a second language is a plus; foreign-language skills are not required.

Responsibilities

  • Prepare patients for office visits and assist the psychiatrist with baseline UDS data for psychiatric evaluations.
  • Triage patients, including taking vital signs, blood pressure, weight, and height.
  • Prepare specimens for laboratory pickup.
  • Safely administer and document injections.
  • Maintain required logs.
  • Perform procedures and diagnostic testing ordered by the provider.
  • Perform EKGs, breathalyzer tests, and point-of-care testing.
  • Process clinical forms as necessary.
  • Perform laboratory quality-control procedures accurately.
  • Maintain a safe and orderly laboratory station and clinical environment.
  • Operate the paging and telephone system as assigned.
  • Greet and professionally provide direction and information to patients, visitors, guests, and sales representatives.
  • Attend mandatory staff development and training sessions and staff meetings.
  • Enter and update patient demographic information accurately and promptly.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Medical, dental, life, and vision benefits.
  • Long-term disability coverage.
  • Employee Assistance Program.
  • 401(k) with company contribution and match.
  • Paid vacation, sick, personal, and education time, and holidays.
  • Bonuses and employee referral bonus.
  • Leadership and advancement opportunities.
  • Continuing education.
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