This position serves as a Marketer or "Service Development Representative" responsible for providing case management functions within the community. The role acts as a liaison between providers and referral sources to ensure a smooth transition of services between different levels of clinical intensity. The Service Development Representative is responsible for the development and implementation of business and marketing plans for the facility, establishing strategic marketing plans to achieve the facility's objectives, and managing their individual marketing budget. This role collaborates with the medical director, program administrator, staff, and community to identify specific areas of educational needs. The position is responsible for developing referral relationships within the community and acts as a conduit for information between the facility and resources, ensuring awareness of how services can complement and meet client needs. The representative collects information from referring professionals or facilities, meets with potential patients, and conducts pre-admission screenings as a liaison between the source and hospital to obtain minimum information for the clinical team to determine admission eligibility. The role also assists with care alternatives for patients and families, communicates pre-screening results and recommendations to patients/families and referral sources, and is active in community development of hospital services. Representatives are available for consultation and provide educational services throughout the month, promoting mental health prevention awareness and participating on community resource boards. The ultimate goal is to improve overall community life for all mental health patients referred to the organization.
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Job Type
Full-time
Career Level
Mid Level