Behavioral Health Marketing Representative, Laurel, Hattiesburg, Gulf Coast

Freedom Magnolia•Magnolia, MS

20h•Onsite

About The Position

This position serves as a Marketer or "Service Development Representative" responsible for community-based case management functions. The role acts as a liaison between providers and referral sources to ensure smooth transitions of services. The Service Development Representative develops and implements business and marketing plans for the facility, establishes strategic marketing plans to achieve objectives, and manages their individual marketing budget. This role collaborates with the medical director, program administrator, staff, and the community to identify educational needs. The SDR is responsible for developing referral relationships within the community, acting as a conduit for information between the facility and resources, and ensuring awareness of how services can meet client needs. The SDR collects information from referring professionals or facilities, meets with potential patients, and conducts pre-admission screenings as a liaison between the source and hospital to gather essential information for the clinical team's admission eligibility assessment. The SDR assists with care alternatives for patients and families and communicates pre-screening results and recommendations to patients, families, and referral sources according to company policy. This position is actively involved in community development of hospital services, providing consultative and educational services, promoting mental health prevention awareness, and participating in community resource boards. The Representative develops positive relationships with community resources and networks to ensure a seamless continuum of care and maintain collaborative relationships, with the ultimate goal of improving overall community life for mental health patients referred to the organization.

Requirements

A minimum of two (2) years’ experience in Sales or Development in healthcare and/or medical industry is required.
Effective verbal communication skills
Effective organizational skills
Effective interpersonal skills
Analytical problem-solving skills
Ability to read and comprehend written instructions
Ability to follow verbal instructions
Basic understanding of medical and psychiatric diagnoses and conditions
Photo ID
Social Security Card/Driver’s License
Primary Source Verification of education
Copy of clinical license if applicable
CPR
Behavioral Management Training

Nice To Haves

Bachelor of Science Degree in Marketing preferred, or Business Development.
Experience with a focus on healthcare.

Responsibilities

Provide case management functions within the community.
Act as a liaison between providers and referral sources to ensure a smooth transition of services.
Develop and implement business and marketing plans for the facility.
Establish strategic marketing plans to achieve the facility's objectives.
Manage individual marketing budget.
Collaborate with the medical director, program administrator, staff, and community to identify specific areas of educational needs.
Develop referral relationships within the community.
Act as a conduit for information between the facility and resources.
Collect information from referring professional or facilities.
Meet with potential patients and conduct pre-admission screenings.
Obtain minimum information for clinical team to determine admission eligibility.
Assist with care alternatives for patients and families as needed.
Communicate results of the pre-screening process and recommendations to the patient/family and referral source.
Be active in the community development of hospitals services.
Provide consultative and educational services throughout the month.
Promote mental health prevention awareness.
Sit on community resource boards where appropriate.
Develop positive relationships with community resources and networks.
Provide a seamless continuum of care.
Maintain positive collaborative relationships.
Improve overall community life for all mental health patients referred to the organization.