Behavioral Health Manager (LCSW) (Los Angeles, CA)

myPlace Health • Los Angeles, CA

19h • Onsite

About The Position

myPlace Health is seeking a Behavioral Health Manager (LCSW) to guide a passionate team dedicated to empowering participants through holistic, person-centered care. This leadership role will shape how the social work department delivers emotional, psychosocial, and practical support across the PACE model, helping high-risk seniors thrive safely in their homes and communities. This is a mission-driven opportunity to uplift lives, mentor professionals, and ensure every participant feels seen, supported, and heard. The role is onsite at the downtown Los Angeles clinic location.

Requirements

• Master’s degree in Social Work (MSW) from a CSWE-accredited program.
• Active California license as an LCSW.
• At least 5 years of progressive social work experience.
• 3 or more years in a leadership or management capacity, ideally within healthcare, PACE, or senior-care environments.
• Deep expertise in supporting older adults, high-risk seniors, and individuals with complex medical, behavioral, and psychosocial needs.
• Solutions-oriented mindset—balancing long-term vision with the day-to-day operational realities of care delivery.
• Outstanding verbal and written communication skills, fostering understanding and alignment among participants, families, and team members.
• Build trust through active listening, thoughtful feedback, and a people-first approach that balances compassion with accountability.
• Thrive in cross-functional settings, forging strong partnerships with Nursing, Therapy, Operations, and Enrollment teams to ensure integrated participant care.
• Deep commitment to advancing health equity and ensuring that all participants receive care that honors their individuality and dignity.
• Inspire continuous improvement by mentoring others, piloting new approaches, and modeling curiosity and adaptability.
• Embody the values of service, respect, and excellence—bringing heart to leadership and meaning to your work each day.
• Valid California driver’s license.
• Willingness to travel between sites as needed to support your team and participants.
• Proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year.

Nice To Haves

• Curiosity about AI and its power to transform how we operate and serve our members.

Responsibilities

• Oversee the Social Work department by setting clear goals, priorities, and performance standards that align with myPlace Health’s mission and PACE program requirements.
• Supervise and mentor a group of talented Social Workers and Mental Health Counselors, creating an environment that encourages accountability, teamwork, and continuous professional growth.
• Manage team schedules, coverage, and onboarding processes while driving performance management and skill development.
• Leverage analytics and key performance indicators to identify trends, inform decisions, and lead improvements in service delivery.
• Ensure timely, high-quality completion of biopsychosocial assessments, individualized care plans, and social work interventions that reflect compassion and regulatory compliance.
• Establish and refine workflows, policies, and procedures that ensure consistent, participant-centered care across multiple sites.
• Support high-acuity cases, crisis intervention, and transitions of care to safeguard participant well-being and stability.
• Provide guidance on trauma-informed care, advanced care planning, grief support, and addressing social determinants of health.
• Maintain a small participant caseload to stay closely connected to the day-to-day realities of social work practice.
• Ensure all practices meet CMS, DHCS, and PACE standards, maintaining the highest levels of ethical and regulatory accountability.
• Oversee EMR documentation for completeness and accuracy while leading audits, surveys, and corrective action planning to drive continuous quality improvement.
• Partner with Nursing, Therapy, Enrollment, and Center Operations to ensure seamless, interdisciplinary care for every participant.
• Represent the Social Work function in organizational planning, operational readiness, and strategic growth initiatives.
• Manage resource allocation and vendor partnerships related to social work services to support efficient and effective care delivery.
• Perform other responsibilities as needed in support of organizational goals and participant-centered outcomes.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Benefits

• Base salary range: $106,200 to $151,910 per year
• An annual employee bonus program
• Medical, Dental, Vision coverage
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program
• Robust Wellness Program
• An opportunity to become part of a team that makes a difference to our members and our community every day!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager