Account Manager - Los Angeles, CA

Fiserv • Remote, California, CA

1d • $54,500 - $116,000 • Onsite

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Requirements

• High School Diploma or equivalent experience
• 3+ years’ experience in customer service
• Ability to travel up to 20%

Nice To Haves

• Bachelor’s degree
• Project Management experience
• Enterprise problem prevention and resolution experience
• Ability to make independent decisions, exercising good judgment and managing complex issues

Responsibilities

• Develop and manage operational and technical relationships through in-person visits and phone calls to help carry out their account plan
• Understand the client’s environment to ensure full utilization of Fiserv’s solutions for maximum benefit
• Provide various levels of reporting on accomplishments and in-process activities
• Influence and work cross-functionally on critical initiatives including, but not limited to, incident response, process improvement, and develop/maintain standard operating procedures
• Maintain compliance with system audits, client profile updates, and other administrative duties to ensure Fiserv meets legal and contractual obligations

Benefits

• For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED