Behavioral Health Manager - Center for Disabilities & Development

UIOWA•Iowa City, IA

14h

About The Position

This position provides clinical, operational, and strategic leadership in overseeing the Psychology, Biobehavioral Day Treatment, and Education teams at the Center for Disabilities and Development (CDD). The role is accountable for program performance, clinical quality, staff development, and financial management. This position also serves as a key liaison across UI Health Care, community partners, and interdisciplinary teams, leading performance improvement initiatives, and contributing to long-term strategic planning and program growth. Develops assessments and recommendations consistent with professional and organizational standards. Supports the development of new clinical and non-clinical services, including establishing partnerships that enhance program success. Ensures assigned staff and trainees deliver competent, effective patient care. Assesses ongoing training needs of department staff and develops strategies to address identified gaps. Trains staff in new or revised work methods and procedures. Ensures compliance with all patient safety standards. Ensures staff adherence to safety standards and procedures when operating equipment, working with patients, and performing job duties. Coordinates patient flow to optimize access, efficiency, and quality of care. Monitors and maintains staff productivity levels. Serves as a training liaison to coordinate clinical education for healthcare professional students, as applicable. Provides direct supervision of staff, including Clinical Psychologists, Senior Behavioral Health Consultants, and Education Consultants. Performs human resources functions, including recruitment, selection, onboarding, training, performance management and evaluation. Ensures continuity of clinical operations during staff absences and personnel transitions. Partners with the Finance Manager to manage departmental budgets. Demonstrates accountability for departmental strategic and financial priorities. Identifies opportunities to reduce expenses, increase revenue, and support fiscal sustainability. Promotes efficiency and effectiveness of clinical services. Participates in public relations and marketing activities for the Center for Disabilities and Development (CDD). Coordinates services across departments and assists in resolving operational issues. Ensures departmental compliance with regulatory and accrediting bodies. Develops, maintains, and revises departmental policies and procedures. Contributes to long-range planning and establishes annual operational goals. Leads departmental activities aligned with strategic priorities, management initiatives, and performance improvement efforts. Investigates and resolves concerns raised by staff, patients, families, and other stakeholders.

Requirements

Master’s degree in Behavioral Analysis, Science, Psychology, or related field or an equivalent combination of education and experience.
Minimum 3 years of experience creating, delivering and evaluating programs and services.
Excellent written and verbal communication skills, including experience with public speaking.
Positive interpersonal skills and ability to work as a member of and/or lead teams and work groups.
Demonstrated exceptional organizational skills, showing the ability to manage multiple tasks, establish priorities, and complete tasks in a timely manner.
Proficiency in MS Office software applications, including Word, Excel, Outlook, and SharePoint.

Nice To Haves

Previous experience managing a clinical department or ambulatory care setting.
Possession of a valid State of Iowa license in relevant clinical area.
Experience with managing budgets and analyzing financial and productivity data.
Demonstrated experience in program/service development or quality improvement projects.
Knowledge of University of Iowa and UI Healthcare policies, procedures and regulations.

Responsibilities

Provide clinical, operational, and strategic leadership for Psychology, Biobehavioral Day Treatment, and Education teams.
Oversee program performance, clinical quality, staff development, and financial management.
Serve as a key liaison across UI Health Care, community partners, and interdisciplinary teams.
Lead performance improvement initiatives and contribute to long-term strategic planning and program growth.
Develop assessments and recommendations consistent with professional and organizational standards.
Support the development of new clinical and non-clinical services and establish partnerships.
Ensure assigned staff and trainees deliver competent, effective patient care.
Assess ongoing training needs of department staff and develop strategies to address identified gaps.
Train staff in new or revised work methods and procedures.
Ensure compliance with all patient safety standards and staff adherence to safety standards and procedures.
Coordinate patient flow to optimize access, efficiency, and quality of care.
Monitor and maintain staff productivity levels.
Serve as a training liaison to coordinate clinical education for healthcare professional students.
Provide direct supervision of staff, including Clinical Psychologists, Senior Behavioral Health Consultants, and Education Consultants.
Perform human resources functions, including recruitment, selection, onboarding, training, performance management, and evaluation.
Ensure continuity of clinical operations during staff absences and personnel transitions.
Partner with the Finance Manager to manage departmental budgets.
Demonstrate accountability for departmental strategic and financial priorities.
Identify opportunities to reduce expenses, increase revenue, and support fiscal sustainability.
Promote efficiency and effectiveness of clinical services.
Participate in public relations and marketing activities for the Center for Disabilities and Development (CDD).
Coordinate services across departments and assist in resolving operational issues.
Ensure departmental compliance with regulatory and accrediting bodies.
Develop, maintain, and revise departmental policies and procedures.
Contribute to long-range planning and establish annual operational goals.
Lead departmental activities aligned with strategic priorities, management initiatives, and performance improvement efforts.
Investigate and resolve concerns raised by staff, patients, families, and other stakeholders.