Behavioral Health Manager - Outpatient

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT • Yorkville, IL

6d • $58,864 - $58,864 • Onsite

About The Position

The Behavioral Health Manager – Outpatient oversees daily services and programmatic needs for the outpatient behavioral health program, as directed by the Director. The role provides staff guidance and, if assigned, clinical supervision and crisis consultation. It coordinates new client intake assignments, facilitates team meetings, supports staff training and coaching, and may provide therapy or counseling to a small caseload. The Manager also contributes to outreach, community engagement, data collection, tracking, and reporting, and serves as a point of contact for interagency and external collaborators on day-to-day program and building needs.

The position ensures timely, compliant documentation and client service assignments; supports staff evaluations and scheduling approvals; and helps the program meet the requirements of accrediting and certifying bodies. The Manager may participate in community events and outreach outside standard hours, is subject to on-call hours as directed by leadership, and may travel regularly. This is a full-time management position based in Yorkville, Illinois.

Requirements

• Bachelor’s degree in a human services field.
• Ability to communicate professionally both verbally and in writing.
• Ability to attend and engage in community events and outreach activities.
• Meet agency eligibility requirements for driving and/or drive self, clients, personal, and/or agency vehicles.
• Complete CEUs required to maintain clinical licensure, if necessary.
• Flexibility in schedule.
• Availability for on-call hours as directed by leadership.
• Use of a personal automobile.
• Maintain automobile liability insurance as defined by AID’s personnel policies.
• Maintain a valid Illinois driver’s license.

Nice To Haves

• Master’s degree in a human services field.
• LCPC or LCSW license/certification.
• At least 2 years of experience in behavioral health.

Responsibilities

• Provide daily oversight of services and programmatic needs as directed by the Director.
• Identify and provide additional staff training and coaching.
• Provide clinical supervision and crisis consultation if assigned.
• Facilitate team meetings.
• Coordinate and assign new intake clients to staff caseloads.
• Provide therapy or counseling to a small caseload if assigned.
• Plan and participate in outreach activities and events as assigned by the Director, which may include evening or weekend hours.
• Collect, track, and report data as assigned by the Director.
• Maintain excellent and punctual attendance.
• Oversee and approve staff timecards, PTO, and trainings to ensure compliance with agency policy and accrediting-body requirements.
• Oversee staff documentation to ensure it is timely and compliant with MRO Rule 132.
• Assist with developing and implementing client groups, outreach, and community engagement as assigned by the Director.
• Complete staff evaluations on time.
• Ensure clients are assigned and begin services in a timely manner.
• Oversee services within the building and throughout the program, and provide staff with clinical guidance and instruction to support best practices.
• Oversee buildings and collaborate with other departments to support safety and housing compliance as assigned.
• Complete required documentation on time and maintain client files according to agency policy.
• Provide client services to a small caseload when necessary and if assigned, and meet minimum service-hour productivity standards as assigned.
• Serve as the point of contact for interagency and external collaborators regarding day-to-day programmatic or building needs and coordination.
• Acquire and maintain required certifications and trainings, including required CEUs to maintain clinical licensure if necessary.
• Ensure programs meet the requirements of all certifying bodies and maximize the percentage of clients approved for authorizations and reauthorizations.
• Abide by AID’s Code of Ethics, policies, and procedures, and maintain professional judgment and performance.
• Promote awareness and respect for the diversity of clients, employees, families, and other stakeholders.
• Perform other related duties as assigned and in accordance with AID policies and philosophies.

Benefits

• 21 days of paid time off plus 10 paid holidays.
• Paid training.
• Tuition reimbursement.
• Medical, dental, vision, life, short-term disability, long-term disability, critical illness, and accident insurance.
• 401(k) with a 3.5% company contribution after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager