Behavioral Health Manager - Outpatient

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT•Yorkville, IL

6d•$58,864 - $58,864

About The Position

The Behavioral Health Manager – Outpatient provides daily oversight of outpatient services and programmatic needs as directed by the Director. The role supports staff through training, coaching, clinical supervision and crisis consultation when assigned, and coordinates client intake assignments, team meetings, outreach activities, and program data collection and reporting. The manager may provide therapy or counseling to a small caseload when assigned. Responsibilities also include oversight of staff timecards, leave, training, documentation, and evaluations; ensuring clients begin services promptly and client files are maintained in accordance with agency policy; and providing clinical guidance to promote best practices. The manager serves as a contact for interagency and external coordination on day-to-day program or building needs, supports compliance with safety, housing, agency policies, and certifying-body requirements, and helps maximize client authorizations and reauthorizations. The role requires maintaining required certifications and trainings, professional judgment, and respect for the diversity of clients, employees, families, and stakeholders. Other related duties may be assigned in accordance with AID policies and philosophies.

Requirements

Bachelor’s degree in a human services field.
At least 2 years of behavioral health experience preferred.
Ability to communicate professionally verbally and in writing.
Ability to attend and engage in community events and outreach activities.
Meet agency eligibility requirements for driving and/or drive self, clients, and personal or agency vehicles.
Complete continuing education units required to maintain clinical licensure, if necessary.
Flexibility in schedule, including on-call hours as directed by leadership.
Use of a personal automobile and maintenance of automobile liability insurance as defined by AID personnel policies.
Maintain a valid Illinois driver’s license.
Maintain excellent and punctual attendance.
Meet minimum service-hour provision productivity standards as assigned.

Nice To Haves

Master’s degree in a human services field preferred.
LCPC or LCSW preferred.
At least 2 years of behavioral health experience preferred.

Responsibilities

Provide daily oversight of services and programmatic needs as directed by the Director.
Identify and provide additional staff training and coaching as needed.
Provide clinical supervision to designated staff and crisis consultation when assigned.
Facilitate team meetings.
Coordinate and assign new intake clients to staff caseloads and ensure clients are assigned and begin services promptly.
Provide therapy or counseling to a small caseload when assigned or necessary.
Plan and participate in outreach activities, events, client groups, and community engagement as assigned.
Collect, track, and report data as assigned.
Oversee and approve staff timecards, paid time off, and trainings for compliance with agency and accrediting-body requirements.
Oversee staff documentation for timeliness and compliance with MRO Rule 132.
Complete staff evaluations on time.
Oversee services within the building and throughout the program, and provide clinical guidance and instruction to staff to support best practices.
Oversee buildings and collaborate with other departments to support safety and housing compliance as assigned.
Complete required documentation on time and maintain client files according to agency policy.
Meet minimum service-hour productivity standards as assigned.
Serve as the point of contact for interagency and outside collateral coordination involving day-to-day programmatic or building needs.
Acquire and maintain required certifications and trainings.
Ensure programs meet requirements of certifying bodies and help maximize client authorization and reauthorization approvals.
Maintain professional judgment and performance, abide by AID’s Code of Ethics and policies, and promote awareness of and respect for diversity.
Perform other related duties as assigned in accordance with AID policies and philosophies.