Behavioral Health Intake Coordinator, MSW, Per Diem

Virtua Health•Pennsauken Township, NJ

1d•Remote

About The Position

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Requirements

3 – 5 years’ experience working in mental health or substance use service system providing direct care or case management services.
Bachelor’s degree in social work or related social sciences area of study.
Understanding of all databases used such as Epic, and Jabber phone system.
Knowledge or understanding of insurance plans, and medical terminology.

Nice To Haves

Demonstrated interest in community or public health preferred.
Master’s degree preferred.
CSW is an available certification for Bachelor’s degree in social work.

Responsibilities

Coordinate resources to support transitions in care from the emergency department to voluntary and involuntary inpatient setting or outpatient services.
Work with insurance providers to obtain prior authorizations.
Work with community BH providers to secure outpatient intake appointments.
Meet with patients to assess current community-based behavioral health service, if applicable and/or identify service needs and social support needs and in order to develop an aftercare plan.
Collaborate with community providers and support services to arrange for on-site, virtual, or post-discharge service linkages, including follow up to monitor patient connection.
Provide timely feedback to ED nursing staff and attending medical providers to facilitate a timely and safe discharge plan.
Document all interactions in the notes section of EPIC as appropriate.
Perform data entry and complete all data records with concise patient information and appropriate coding to ensure proper tracking of metrics.
Deliver monthly reporting demonstrating outcomes, performance and productivity of service.
Document in medical records, gather data and complete reports.
Develop a thorough understanding of the tests, preps and procedures for the proper and timely transfer of patients to the inpatient BH units within Virtua and external inpatient BH units and for referrals to outpatient community BH providers.
Represents Virtua in meetings with external stakeholders and service providers.