Behavioral Health Facilitator, Residential Psychiatry
About The Position
The Behavioral Health Facilitator serves as a clinical and milieu leader on the inpatient College Hill Residential unit, helping ensure a safe, structured, and therapeutic environment for patients with complex behavioral and psychiatric needs. The role provides advanced support in milieu management, group programming, crisis response, staff coaching, and family engagement, in close collaboration with the interdisciplinary treatment team to promote positive patient outcomes. The facilitator leads therapeutic milieu activities and group programming during waking hours, supports individualized treatment plans, mentors and coaches staff, responds to behavioral emergencies, and helps maintain unit safety and readiness. The position also supports patient and family participation in treatment planning and promotes age-appropriate, developmentally informed, culturally inclusive, trauma-informed, evidence-based, and family-centered care.
Requirements
- Bachelor's degree in a related field.
- At least 2 years of work experience in a related job discipline.
Nice To Haves
- Advanced experience in inpatient or acute behavioral health settings.
- Demonstrated leadership in milieu management, crisis intervention, and staff coaching.
- Strong communication and collaboration skills within interdisciplinary teams.
- Commitment to trauma-informed, evidence-based, and family-centered care.
Responsibilities
- Lead and oversee the therapeutic milieu and group programming during waking hours, ensuring consistent implementation of individualized treatment plans.
- Develop, facilitate, and coach staff in evidence-based group programming and milieu interventions.
- Adapt the milieu to proactively manage disruptive or high-risk behaviors and provide real-time coaching during crises.
- Conduct patient rounds to monitor location, risk level, and mental status, and promptly communicate changes to nursing.
- Lead shift assignments and delegate daily unit tasks, including environmental rounds, observation checks, and documentation oversight.
- Ensure unit safety, readiness, and availability of materials and resources for programming and care delivery.
- Design and lead therapeutic groups tailored to patients’ developmental level, diagnosis, and behavioral presentation.
- Educate and mentor staff in group leadership, therapeutic use of one-to-one interactions, and behavior plan implementation.
- Recognize and redirect non-productive group processes to maintain therapeutic engagement.
- Provide constructive feedback to peers and support completion of individualized care management plans (ICMPs).
- Participate in quality improvement initiatives focused on patient care and unit functioning.
- Respond to behavioral emergencies in collaboration with the Code Violet Response Team.
- Support and coach staff during seclusion and restraint events when clinically necessary.
- Ensure consistent implementation and documentation of individualized behavior plans and crisis interventions.
- Encourage and support patient participation in family meetings and treatment planning.
- Engage families during visits and provide education on behavioral interventions, safety planning, and treatment expectations.
- Coach staff on effective family engagement, positive reinforcement strategies, and de-escalation techniques.
- Integrate age-appropriate, developmentally informed, and culturally inclusive practices into patient interactions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
