Behavioral Health Facilitator

Infinity HealthCenterville, IA
Hybrid

About The Position

BEHAVIORAL HEALTH FACILITATOR – PRN AS NEEDED | CENTERVILLE, IOWA | TRAVEL TO OTHER LOCATIONS AS NEEDED BE THE CONNECTION THAT MAKES CARE POSSIBLE Sometimes the most important part of a patient's healthcare experience is having someone there to make everything come together, someone who welcomes them, answers questions, coordinates with their provider, and helps ensure nothing falls through the cracks. At Infinity Health, our Behavioral Health Facilitators are that connection. We're looking for a compassionate and dependable CNA, Medical Assistant, or LPN to join our Behavioral Health team in a PRN (as-needed) position based primarily in Centerville. This role will also provide coverage at other Infinity Health locations as needed. If you enjoy working with patients, thrive in a team environment, and are looking for a flexible way to make a difference in behavioral healthcare, we'd love to meet you.

Requirements

  • Certified Nursing Assistant (CNA)
  • Medical Assistant (MA)
  • Licensed Practical Nurse (LPN)
  • Strong communication skills
  • Attention to detail
  • Comfort with technology
  • Willingness to support patients and teammates wherever you're needed

Responsibilities

  • Welcome, room, and prepare patients for appointments
  • Facilitate TeleMed behavioral health visits
  • Obtain vital signs, reconcile medications, and update patient charts
  • Schedule in-person and virtual appointments
  • Administer injections as permitted by license or certification
  • Respond to patient calls and relay information to providers
  • Complete patient follow-up and engagement activities
  • Perform drug urine screenings and coordinate outside lab orders
  • Complete medication prior authorizations
  • Travel to other Infinity Health locations to provide coverage as needed
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