Behavioral Health Case Manager - Residential Housing

Easterseals Louisiana • Shreveport, LA

5d • Onsite

About The Position

This position is responsible for providing case management services within a residential housing setting. The role involves assessing resident needs, developing and implementing treatment plans, assisting residents with accessing social services and benefits, and coordinating with various providers. The case manager will also be responsible for maintaining client files, participating in staff development, and ensuring the quality of residential programs.

Requirements

• Must have a bachelor’s degree in social work or human services-related field
• One year experience in the social service field
• Must have own transportation
• Must have excellent written and verbal communication skills
• Must be a team player
• Will be required to pass Easterseals Louisiana background check

Nice To Haves

• SOAR (SSI/SSDI Outreach, Access, and Recovery) certification

Responsibilities

• Assesses for immediate and long-term service needs
• Completion of monthly observation and monitoring
• Conducts and Completes Treatment Plans
• Assist residents with navigating social service systems and accessing benefits, including Social Security (SSI/SSDI) and other relevant programs
• Obtain and maintain SOAR (SSI/SSDI Outreach, Access, and Recovery) certification
• Planning, scheduling, and coordinating monthly meetings with residents and stakeholders
• Responding to client changes in needs, completing/ submitting appropriate paperwork
• Researching, accessing, and linking to services
• Communicating and working with providers to ensure appropriate service provision
• Meeting with supervisor for weekly supervision and consultation
• Attending/Participating in staff meetings with RA’s
• Assist with formal and informal training of residential staff according to policy and funding source as needed
• Monitor the quality of residential programs through established reviews
• Complete application for social security and other benefits
• Assesses and addresses in ISRP/needs expressed
• Make referrals to appropriate agencies and/or providers
• Documents and follows up in a timely manner to ensure services are in place and appropriate
• Establish ongoing rapport with clients and assists them as appropriate in maintaining community living
• Responds to client referrals and needs in a timely manner
• Empower clients and families to be active participants in their care
• Works with the client, service providers and families in setting long term and short term goals for the client; link services to meet these goals; and monitors progress of the client achieving set goals
• Follow up on all benefits applied for the residents
• Keep accurate and up-to-date records and documentation
• Completes Comprehensive Plan of Care and quarterly reviews, amendments and other paperwork
• Maintains thorough, up-to-date progress reports
• Provides assistance or fills in for other case managers as needed and/or directed by supervisor
• Work with the Residential Supervisor to ensure maximum communication and coordination with other Easterseals staff, e.g., administrative assistants, other program development staff, etc.
• Work with Residential Supervisor and RA’s in evaluating program effectiveness and compliance within State/Contract requirements and program goals
• Participate in training activities and programs as required by funding source, policy, and supervisor
• Participate in trainings for certifications, credentials or specialties as determined appropriate by Easterseals Louisiana, funding source or supervisor
• Provides input and assistance to Residential Supervisor in the preparation of program reports

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level