Behavioral Health Case Manager II

Elevance Health • Indianapolis, IN

8d • Remote

About The Position

Responsible for performing case management telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. This is a virtual eligible role, requiring Indiana residency. The role offers full-time virtual work with the exception of required in-person training sessions, promoting flexibility and autonomy. Candidates must be within a reasonable commuting distance from the posting location(s) unless an accommodation is granted.

Requirements

• MA/MS in social work counseling or a related behavioral health field, or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
• Current active unrestricted license such as LCSW, LMHC, LPC, LMFT, LMSW, RN or Clinical Psychologist to practice as a health professional issued by the state of Indiana is required.
• Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders.
• Managed care experience required.

Nice To Haves

• Experience working with members who have serious mental illness (SMI) is strongly preferred.
• Experience with SDOH needs/barriers (food, housing, transportation, etc.) preferred.
• Physical health case management (whole health) is very helpful for this role.
• Experience with care coordination and discharge planning is preferred.

Responsibilities

• Responds to more complex cases and account specific requests.
• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
• Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.
• Monitors and evaluates effectiveness of care plan and modifies plan as needed.
• Supports member access to appropriate quality and cost effective care.
• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
• Serves as a resource to other BH Case Mgrs.
• Participates in cross-functional teams, projects and initiatives.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level