Behavioral Health Care Coordinator
About The Position
Euola is seeking an organized and detail-oriented Behavioral Health Care Coordinator to support the Iowa Army National Guard Behavioral Health Program at Camp Dodge in Johnston, Iowa. This position provides healthcare coordination, medical-record, scheduling, and administrative support to the behavioral health team. The Care Coordinator works closely with Behavioral Health Case Managers, Service Members, military units, healthcare providers, and Iowa Army National Guard medical-readiness personnel. This is an excellent opportunity for an experienced healthcare administrator, medical administrative professional, care coordinator, medical records professional, or military healthcare support professional.
Requirements
- Minimum of two years of experience in healthcare, healthcare administration, human resources, business administration, medical administration, or a related field.
- Strong administrative and organizational skills.
- Experience coordinating appointments, records, documentation, or client/patient services.
- Proficiency with Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and Outlook.
- Working knowledge of medical terminology and healthcare delivery systems.
- Experience working with computerized client, patient, or case-management systems.
- Strong written and verbal communication skills.
- Ability to maintain confidential medical and personally identifiable information.
- Ability to meet Department of Defense background investigation, installation-access, and Common Access Card requirements.
Nice To Haves
- Associate's or bachelor's degree in healthcare administration, business administration, or a related field.
- Previous military, National Guard, Department of Defense, VA, or healthcare experience.
- Experience working with military personnel or Veterans.
- Familiarity with Army or Air Force medical-readiness processes.
- Electronic health record or medical-records experience.
- Experience working with community healthcare or behavioral-health agencies.
Responsibilities
- Create, manage, and coordinate behavioral health appointments and consultations for Service Members.
- Track medical and behavioral-health appointments and follow up with military units regarding attendance and required documentation.
- Assist Service Members with identifying available behavioral-health and healthcare resources.
- Maintain current lists of community and healthcare resources throughout Iowa.
- Assist with resolving scheduling conflicts and coordinating behavioral-health care.
- Obtain required Release of Information documentation.
- Request, receive, organize, and maintain behavioral-health medical documentation.
- Perform administrative charting for behavioral-health cases in electronic health record systems.
- Prepare behavioral-health medical charts and supporting documentation for appointments.
- Scan, upload, index, stamp, and maintain medical records and behavioral-health documentation.
- Assist Behavioral Health Case Managers with medical-readiness and administrative actions.
- Prepare monthly behavioral-health reports and administrative correspondence.
- Support Periodic Health Assessments (PHA), Soldier Readiness Processing (SRP), and other medical-readiness events.
- Coordinate with Iowa Army National Guard behavioral health, medical readiness, suicide prevention, family support, resiliency, and related programs.
- Maintain strict compliance with HIPAA, Privacy Act, and military medical-record requirements.
- Travel to Iowa National Guard facilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
