Behavioral Health Care Coordinator

Swope HealthKansas City, MO

About The Position

The Care Coordinator will work in support of the care team through collaboration with other team members and providers to ensure seamless treatment management for clients enrolled in outpatient services.

Requirements

  • BA, BS Degree or Higher
  • 3 to 5 years related experience working with behavioral health clients preferred
  • Strong organizational and time management skills
  • Skilled in Word, Excel, and Outlook
  • Strong documentation skills
  • Strong verbal communication skills
  • Exhibits the ability to work effectively with people (staff, visitors, and clients).

Responsibilities

  • Facilitate appointments for Just in Time scheduling
  • Maintains communication between care team and providers involved with client care
  • Provides linkages to internal and external community resources for new and established patients
  • Serves as a liaison between community agencies and behavioral health by coordinating care
  • Conducts record reviews for presence of pertinent funder driven documentation
  • Relays relevant information to team members across systems (i.e. upcoming appointments, multiple same day appointments, needed case management support, hospital discharges, etc.)
  • Coordinates the discharge planning of in-patient clients
  • Encourages and promotes the use of Health Information Technology resources
  • Documents within EMR in a manner most beneficial to the care team for wraparound support
  • Coordinates with the care team for appropriate referrals for specialty care
  • Completes all reports in a timely manner
  • Uses protocols and policies and procedures to guide care
  • Completes audits for quality management
  • Approaches problem-solving through a patient-centered lens
  • Attends all required training and continuing education as required or provided.
  • Other duties and/or responsibilities as assigned
  • Completion of required forms per guidelines or protocols
  • Ability to work independently and manage multiple responsibilities appropriately
  • Ability to document in a concise and professional manner
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