Behavioral Health Authorizations Coordinator

RHA Health Services, LLC • Bethlehem, PA

7d • Onsite

About The Position

We are hiring for: Behavioral Health Authorizations Coordinator Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Authorizations Coordinator will support the business office by managing authorization functions for behavioral health services. Working under the direction of the Business Office Manager, this role ensures that all authorizations are processed accurately and in a timely manner to support efficient billing and service delivery. The ideal candidate is detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.

Requirements

• High school diploma or GED required.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Attention to detail and accuracy in data entry and record-keeping.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and office management software.
• Effective verbal and written communication skills.
• Ability to work collaboratively with various departments and external partners.
• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Nice To Haves

• Associate or bachelor’s degree preferred.
• One year of experience in HR, payroll, or a related administrative role preferred.

Responsibilities

• Perform authorization functions as directed by the Business Office Manager.
• Ensure accurate and timely processing of authorizations for behavioral health services.
• Collaborate with internal departments to verify authorization requirements and ensure compliance.
• Maintain organized and up-to-date records of all authorizations.
• Assist with troubleshooting and resolving authorization-related issues.
• Communicate with insurance providers, agencies, and other stakeholders to secure necessary approvals.
• Work closely with the billing and clinical teams to facilitate seamless service delivery.
• Perform additional administrative and support duties as assigned.
• Demonstrates flexibility and commitment to meeting unit needs.
• Performs additional responsibilities as assigned.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED