Behavioral Health Auditor

Sanctuary Recovery Centers • Phoenix, AZ

11d

About The Position

Sanctuary Recovery Centers is seeking a highly organized and detail-oriented Behavioral Health Auditor to support clinical documentation compliance, quality assurance, regulatory readiness, and continuous improvement across the organization. A primary responsibility is auditing client charts for Residential and Intensive Outpatient Program (IOP) services. The auditor reviews records for completeness, accuracy, consistency, required signatures and dates, and supporting documentation; identifies and tracks deficiencies; conducts follow-up audits; monitors recurring trends; and collaborates with clinical, operations, and leadership teams. The role requires objective handling of detailed clinical and administrative records and strict confidentiality.

The position also conducts internal compliance audits, supports compliance with applicable Arizona Department of Health Services, AHCCCS, payer, licensing, accreditation, Arizona Administrative Code Title 9, Chapter 10, HIPAA, and 42 CFR Part 2 requirements, and helps maintain audit readiness. The auditor prepares factual summaries of findings, maintains corrective-action logs, verifies completion of corrective actions, supports quality improvement and risk management, and assists with licensing reviews, accreditation surveys, payer audits, and other external reviews. Other duties may be assigned to support organizational and operational needs.

The role requires a high school diploma or GED. An associate's or bachelor's degree in a related field and experience in behavioral health, healthcare compliance, documentation auditing, quality assurance, medical records, or healthcare administration are preferred. Candidates must have strong attention to detail, organization, communication, follow-through, confidentiality, and Microsoft Office skills. All offers are contingent on a background check; candidates must also pass a drug screening and APS registry check before an offer can be extended.

The position offers medical, dental, and vision benefits, paid time off, a collaborative mission-driven work environment, and the opportunity to contribute to organizational quality and regulatory readiness while supporting behavioral health and substance use recovery services.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to identify documentation discrepancies.
• Excellent organizational and recordkeeping skills.
• Strong written and verbal communication skills.
• Ability to review documentation objectively and communicate findings professionally.
• Ability to appropriately handle confidential client and organizational information.
• Strong follow-through and ability to track deficiencies through resolution.
• Ability to work independently and manage multiple audit assignments and deadlines.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.
• Candidates must pass a background check and drug screening; an APS registry check is required before an offer can be extended.

Nice To Haves

• Associate's or bachelor's degree in Behavioral Health, Healthcare Administration, Health Information Management, Quality Management, Business Administration, or a related field.
• Previous experience in behavioral health, substance use treatment, healthcare compliance, clinical documentation auditing, quality assurance, medical records, or healthcare administration.
• Prior experience reviewing Residential and/or IOP client charts.
• Familiarity with ADHS, AHCCCS, Arizona Title 9 requirements, accreditation standards, or healthcare payer requirements.
• Experience conducting internal audits or reviewing clinical and regulatory documentation.
• Experience preparing records or documentation for external audits, licensing reviews, or regulatory surveys.

Responsibilities

• Conduct routine audits of Residential and Intensive Outpatient Program (IOP) client charts.
• Review client records for completeness, accuracy, consistency, required signatures, dates, supporting documentation, and applicable clinical and program documentation.
• Identify and document missing, incomplete, late, inconsistent, or otherwise deficient documentation objectively.
• Review documentation for adherence to applicable regulatory, payer, accreditation, and organizational requirements.
• Track chart deficiencies, communicate findings to appropriate clinical and program leadership, and conduct follow-up audits to verify resolution.
• Monitor recurring documentation deficiencies and identify patterns or trends that may warrant training, corrective action, or process improvement.
• Help maintain Residential and IOP client records in audit-ready condition for licensing, accreditation, payer, and external reviews.
• Maintain strict confidentiality and security of client information during auditing activities.
• Conduct routine internal compliance audits across applicable programs and departments.
• Maintain organized audit records, findings, supporting documentation, and deficiency tracking through resolution.
• Support compliance monitoring for applicable ADHS, AHCCCS, payer, licensing, accreditation, Arizona Administrative Code Title 9, Chapter 10, HIPAA, and 42 CFR Part 2 requirements.
• Assist with monitoring member rights and required behavioral health compliance documentation.
• Escalate significant compliance concerns and potential regulatory risks to appropriate leadership.
• Prepare clear, factual, objective summaries of audit findings and maintain corrective-action and deficiency tracking logs.
• Establish follow-up for outstanding findings, verify corrective actions, and escalate significant, unresolved, or recurring concerns.
• Support quality improvement and risk-management initiatives, develop and maintain standardized audit tools and checklists, and analyze recurring findings for improvement opportunities.
• Assist with preparation for licensing reviews, accreditation surveys, payer audits, and other external reviews; conduct readiness audits and organize requested documentation.
• Assist departments with resolving identified deficiencies and support leadership during regulatory and compliance-related audits.
• Perform other duties and responsibilities as assigned or directed by leadership.

Benefits

• Medical, dental, and vision benefits
• Paid time off
• Collaborative, mission-driven work environment
• Opportunity to contribute directly to organizational quality and regulatory readiness
• Meaningful work supporting behavioral health and substance use recovery services

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED