Behavioral Health Auditor

Sanctuary Recovery Centers • Phoenix, AZ

12d

About The Position

Sanctuary Recovery Centers is seeking a highly organized and detail-oriented Behavioral Health Auditor to support clinical documentation compliance, quality assurance, regulatory readiness, and continuous improvement across the organization. The role primarily audits client charts for Residential and Intensive Outpatient Program (IOP) services, reviewing records for completeness, accuracy, required documentation, and alignment with applicable regulatory, payer, accreditation, and organizational requirements. The auditor documents findings objectively, tracks deficiencies and corrective actions, conducts follow-up audits, and identifies recurring trends that may call for training, corrective action, or process improvement.

The position also supports internal compliance monitoring, adherence to applicable Arizona Department of Health Services (ADHS), AHCCCS, Arizona Administrative Code Title 9, Chapter 10, HIPAA, and 42 CFR Part 2 requirements, and readiness for licensing, accreditation, payer, and other external reviews. The auditor collaborates with clinical, administrative, operations, and leadership teams; maintains organized audit records and strict confidentiality; and escalates significant or unresolved compliance concerns. This role contributes to quality improvement and risk-management initiatives and helps promote consistent documentation practices across programs and departments.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to identify documentation discrepancies.
• Excellent organizational and recordkeeping skills.
• Strong written and verbal communication skills.
• Ability to review documentation objectively and communicate findings professionally.
• Ability to appropriately handle confidential client and organizational information.
• Strong follow-through and ability to track deficiencies through resolution.
• Ability to work independently and manage multiple audit assignments and deadlines.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.
• Candidates must successfully complete a background check and pass a drug screening as a condition of employment; random drug testing may occur during employment.
• Candidates must pass an APS (Adult Protective Services) registry check before an offer of employment can be extended.

Nice To Haves

• Associate's or bachelor's degree in Behavioral Health, Healthcare Administration, Health Information Management, Quality Management, Business Administration, or a related field.
• Previous experience in behavioral health, substance use treatment, healthcare compliance, clinical documentation auditing, quality assurance, medical records, or healthcare administration.
• Prior experience reviewing Residential and/or IOP client charts.
• Familiarity with ADHS, AHCCCS, Arizona Title 9 requirements, accreditation standards, or healthcare payer requirements.
• Experience conducting internal audits or reviewing clinical and regulatory documentation.
• Experience preparing records or documentation for external audits, licensing reviews, or regulatory surveys.

Responsibilities

• Conduct routine audits of Residential and Intensive Outpatient Program (IOP) client charts.
• Review client records for completeness, accuracy, consistency, required signatures, dates, supporting documentation, and documentation applicable to the client's level of care.
• Identify missing, incomplete, late, inconsistent, deficient, or potentially noncompliant documentation and document findings clearly, accurately, and objectively.
• Review documentation for adherence to applicable regulatory, payer, accreditation, licensing, and organizational requirements.
• Track chart deficiencies and corrective actions, communicate findings to appropriate clinical, program, departmental, and leadership contacts, and conduct follow-up audits to verify resolution.
• Monitor recurring documentation deficiencies and compliance trends, escalating significant, unresolved, or recurring concerns as appropriate.
• Maintain Residential and IOP client records and organizational records in an audit-ready condition for licensing, accreditation, payer, and other external reviews.
• Conduct routine internal compliance audits across applicable programs and departments and maintain organized audit records, findings, and supporting documentation.
• Support compliance monitoring for applicable ADHS, AHCCCS, payer, licensing, accreditation, Arizona Administrative Code Title 9, Chapter 10, HIPAA, 42 CFR Part 2, member-rights, and behavioral health documentation requirements.
• Prepare clear, factual, and objective summaries of audit findings and maintain corrective-action and deficiency tracking logs.
• Support quality improvement and risk-management initiatives, standardized audit tools and checklists, staff education opportunities, process improvement, and consistent documentation practices.
• Assist with preparation for licensing reviews, accreditation surveys, payer audits, and other external reviews; conduct internal readiness audits, organize requested documentation, and assist departments with resolving identified deficiencies.
• Maintain strict confidentiality and security of client and organizational information throughout auditing activities.
• Perform other duties and responsibilities as assigned or directed by leadership to support organizational and operational needs.

Benefits

• Medical, dental, and vision benefits
• Paid time off
• Collaborative, mission-driven work environment
• Opportunity to contribute directly to organizational quality and regulatory readiness
• Meaningful work supporting behavioral health and substance use recovery services

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED