Behavioral Health Associate

Acadia•Malden, MA

13d•$21 - $27

About The Position

The Behavioral Health Associate provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The role supports patient safety and well-being by maintaining a positive, supportive, structured, safe, and comfortable environment. Associates interact with patients, observe and communicate significant behaviors to nursing staff, and may assist with daily living activities, vital signs, transportation, and educational-rehabilitative groups. They document clinical information and other required records and assist with incident-related follow-up and paperwork. A positive, empathetic, and professional attitude toward customers is expected, including acknowledging and working to resolve unmet patient needs. Pay range: $21.24 to $27.02 per hour.

Requirements

High school diploma or equivalent.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the specific population served by the facility.
First aid, where required by state or facility requirements.

Responsibilities

Prioritize patient safety and provide excellent customer service.
Ensure patient well-being and maintain a positive, supportive, and structured environment.
Conduct safety checks and ensure supervision at 15-minute intervals, as noted in special precautions, or according to individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records.
Help maintain a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff.
Oversee or assist patients with activities of daily living, which may include toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
Obtain and document patients’ vital signs, height, and weight when assigned.
Facilitate patient educational-rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions designed to encourage achievement of treatment goals.
Complete and maintain required documentation and assist with follow-up and paperwork for facility incidents and events.
Provide patient transportation or coordinate transportation with appropriate staff when needed.
Acknowledge and work to resolve patient complaints or unmet needs.
Perform other functions and tasks as assigned.