Behavioral Health Associate 1

Acadia•New Castle, DE

8d•Onsite

About The Position

The Behavioral Health Associate 1 provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The role supports patient well-being by maintaining a positive, supportive, structured, safe, and comfortable environment. Associates interact with patients, observe and communicate significant behavioral observations to nursing staff, and help patients work toward treatment goals. Patient safety and professional, empathetic customer service are priorities. The position may include helping patients with activities of daily living, obtaining and documenting vital signs and measurements, facilitating educational and rehabilitative groups, maintaining clinical documentation, assisting with incident follow-up paperwork, and arranging or providing patient transportation. Other functions and tasks may be assigned. The employer reserves the right to adjust duties as circumstances require.

Requirements

High school diploma or equivalent required.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the specific population of the facility preferred.
First aid may be required depending on state or facility requirements.

Responsibilities

Provide personal care services under the direction of clinical or nursing leadership.
Prioritize patient safety and provide excellent customer service.
Help ensure patients’ well-being in a positive, supportive, structured environment.
Conduct safety checks and provide supervision at 15-minute intervals, as specified by special precautions, or according to individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records.
Help maintain a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behavior, and communicate significant observations to nursing staff.
May assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
May obtain and document patients’ vital signs, height, and weight as assigned.
Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions that encourage progress toward treatment goals.
Complete and maintain required documentation, and assist with follow-up and paperwork related to facility incidents and events.
May provide or coordinate patient transportation.
Acknowledge and work to resolve unmet patient needs and complaints.
Perform other functions and tasks as assigned.