Behavioral Health Administrative Assistant

Apis Services Inc•Shillington, PA

9h•$0 - $20

About The Position

At Alternative Consulting Enterprises (ACE), we're more than an administrative team—we're a vital part of ensuring individuals receive quality behavioral health services. We're looking for an organized, compassionate professional who thrives in a fast-paced environment and is passionate about supporting clients and clinical staff. When you join ACE, you'll become part of an organization that values professionalism, teamwork, integrity, and exceptional service.

Requirements

High School Diploma required
Proficiency with Microsoft Office and other computer software
Knowledge of office procedures, filing systems, and administrative practices
Strong organizational and time management skills

Nice To Haves

Associate degree preferred
Two or more years of relevant administrative experience preferred
One or more years of customer service experience preferred
Experience with records management is a plus

Responsibilities

Prepare, process, and maintain psychiatric evaluations and medication management documentation.
Organize, scan, and maintain confidential client records.
Create reports, update spreadsheets, and assist with office projects.
Verify insurance eligibility and collect requested records.
Coordinate client entry into telehealth psychiatric appointments.
Schedule and reschedule appointments for providers.
Answer phone calls and respond professionally to client inquiries.
Support psychiatrists during sessions by documenting services and completing required paperwork.
Maintain efficient office workflows and administrative processes.
Handle confidential information with professionalism and discretion.
Attend required trainings and team meetings.
Perform additional administrative duties as assigned.