Bed Readiness Case Manager

MultiCare Health System
$94,890 - $136,573Onsite

About The Position

The Bed Readiness Case Manager (BRCM) for Post-Acute Care (PAC) provides exemplary cross-continuum care coordination, working with physicians, internal teams, and community partners to manage and optimize patient care. This role identifies opportunities to improve care delivery, advance population health, and strengthen collaboration, including increasing utilization of designated MultiCare post-acute services, expanding into new markets, and growing market share. As a highly visible professional, the BRCM maintains extensive engagement with the post-acute care community and develops a deep understanding of community-based service needs and dynamics.

Requirements

  • Bachelor’s degree in Healthcare Administration, Nursing, Social Work, Business, or related field; or equivalent combination of education and relevant experience.
  • Demonstrated experience managing post-acute care resources within a Medicaid payer environment, with a focus on optimizing utilization, managing length of stay, and reducing rehospitalization risk.
  • Minimum three (3) years proven experience coordinating care across the continuum, including acute care, skilled nursing, assisted living, adult family homes, and home and community-based services.
  • Minimum three (3) years experience managing or supporting community-based provider relationships, including skilled nursing facilities (SNFs), assisted living facilities (ALFs), adult family homes (AFHs), and home health agencies.
  • Strong understanding of Medicaid regulations, care coordination models, and post-acute care network dynamics.
  • Demonstrated ability to lead complex problem-solving efforts, manage competing priorities, and drive measurable outcomes in a fast-paced environment.
  • Excellent communication and relationship management skills, with the ability to engage providers, internal stakeholders, and leadership effectively.
  • Proficiency in Microsoft Office tools (Excel, Word, Outlook, Teams) and ability to work with data reporting tools (e.g., Power BI) to support performance monitoring.

Responsibilities

  • Manage Length of Stay (LOS) and Rehospitalization Risk
  • Coordinate Cross-Continuum Care
  • Drive Bed Readiness and Network Utilization
  • Manage Community Account Relationships
  • Identify Performance Improvement Opportunities
  • Support Market Growth and Expansion
  • Act as a Subject Matter Expert (SME)
  • Lead Communication and Escalation Pathways

Benefits

  • medical
  • dental
  • retirement benefits
  • paid time off
  • sign-on bonuses
  • tuition assistance
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