Bed Management Coordinator (40 Hours, Days)

BMC Software•Brockton, MA

2d•$18 - $26•Onsite

About The Position

Provide a highly skilled, consistent approach to the management of bed resources, using appropriate age and sex criteria. Insure the processing of patients in a customer focused, yet efficient manner. Work with Nursing Leadership in an effort to utilize staffing resources prudently. The Bed Management Coordinator works in collaboration with patients, families and staff from all sources of patient admissions. Reporting to the Director of Patient Access, this person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units. Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates. Prioritizes the daily operation of the Admitting department in order to provide optimal, timely service to our patients. Attention to detail and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients. Reconciles multiple systems to confirm accurate patient placement.

Requirements

High School diploma or equivalent.
Previous computer entry / word processing experience required.
Strong communication and interpersonal skills required.
Ability to interact with clinical care team and physicians in a manner that is both assertive and sensitive to interdisciplinary boundaries of authority.
Strong sense of diplomacy and ability to work under pressure.
Excellent customer service skills.
Good attention to detail.
Strong organizational skills.

Nice To Haves

Prior patient registration, reception/office, or other hospital or healthcare experience preferred.
Medical setting and medical terminology preferred.
Meditech/Epic knowledge helpful.

Responsibilities

Manage bed resources using appropriate age and sex criteria.
Ensure efficient and customer-focused patient processing.
Collaborate with Nursing Leadership to prudently utilize staffing resources.
Work with patients, families, and staff from all admission sources.
Utilize web-based tools to facilitate capacity throughput and communication.
Maintain in-depth knowledge of state-mandated rules and regulations for death certificates.
Prioritize daily operations of the Admitting department for optimal patient service.
Monitor multiple computer systems and appropriately place patients.
Reconcile multiple systems to confirm accurate patient placement.