Beauty Team Leader - Lynnwood

Teso Life • Lynnwood, WA

3d • Onsite

About The Position

The Beauty Team Leader is the frontline execution lead for the store’s Beauty area. The role focuses on product merchandising, replenishment and recovery, expiration-date checks, Tester management, price labels, promotional display maintenance, stockroom organization, receiving support, area cleanliness, product recommendations, development of the Assistant Team Lead, and coaching team members.

Under the direction of the Store Manager and Assistant Store Manager, the Beauty Team Leader leads or supports employees in the assigned area with daily tasks, ensuring organized merchandising, accurate pricing, timely replenishment, cleanliness, and proper customer service.

Requirements

• High school diploma, vocational secondary school, or above.
• Familiarity with or willingness to learn product merchandising, replenishment and recovery, price labels, expiration management, customer service, cleanliness, receiving organization, and basic work records.
• Strong execution and sense of responsibility.
• Good customer-service skills and attention to detail.
• Effective communication and teamwork skills.

Nice To Haves

• Experience in retail, supermarkets, convenience stores, beauty, collectible/toy retail, lifestyle retail, or service industries; candidates without experience may be trained.

Responsibilities

• Shelve, front-face, and replenish products; fill gaps, organize categories, and maintain full, orderly shelves in the Beauty area.
• Ensure merchandise is neatly displayed and price and promotional labels are clear, accurate, and current.
• Correct out-of-stocks, misplaced items, incorrect labels, and disorganized displays, and report issues to the Assistant Store Manager or Store Manager.
• Complete daily replenishment, recovery, FIFO rotation, and product put-away as required.
• Monitor fast-selling and slow-moving products, out-of-stocks, insufficient inventory, and excess stock; provide feedback and assist with adjustments.
• Keep aisles clear during replenishment and avoid placing merchandise on the floor, dragging it, or obstructing customer traffic.
• Check price labels for completeness, alignment, legibility, and accuracy against the products.
• Remove or replace expired promotional, sale, POP, and display materials and confirm the display is restored.
• Support display adjustments for new products, promotions, and priority merchandise.
• Check Beauty product expiration dates and monitor near-expiration, damaged, contaminated, spoiled, or otherwise unsellable products.
• Maintain Tester cleanliness, placement, barcode covering, records, and disposal; immediately remove, document, and report expired products or Tester exceptions.
• Execute Beauty promotions, new-product displays, priority-product promotions, and promotional-display adjustments.
• Monitor Beauty sales performance, customer feedback, and product movement, and recommend merchandising adjustments.
• Welcome customers, provide friendly service, and offer basic recommendations based on knowledge of priority products, new products, best sellers, and basic selling points.
• Escalate customer complaints, returns or exchanges, negative feedback, and issues that cannot be resolved.
• Coach new employees on product locations, replenishment standards, service language, and work processes.
• Assign tasks and oversee replenishment, recovery, cleanliness, price labels, stockroom organization, and related work.
• Address and report team member issues involving discipline, service, execution, or teamwork.
• Participate in opening and closing meetings and communicate area priorities, promotions, replenishment arrangements, and corrective actions.
• Complete or assist with work records, expiration records, receiving-exception records, and corrective-action feedback on time.
• Assist the Assistant Store Manager and Store Manager in analyzing recurring issues and driving corrective actions.

Benefits

• 401(k)
• 401(k) matching, subject to eligibility requirements
• Paid sick leave
• Employee discount
• Health insurance
• Paid time off
• Quarterly performance-based bonus, subject to the eligibility requirements, performance criteria, and terms of the Company’s bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED