Beauty Manager

Shoppers Drug Mart • Oshawa, ON

13d • Onsite

About The Position

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. The ideal Beauty Manager will drive a passion for results, provide thought leadership, analyze and solve problems, engage people, build collaborative relationships, and demonstrate personal leadership and build trust. This role is responsible for managing the resources of the Beauty department to maximize and achieve sales targets.

Requirements

• Sales experience with a proven track record of achieving sales goals.
• Cosmetic experience.
• Effective verbal and written communication skills.
• Customer service oriented.
• Previous experience in leading a team.
• Independent thinking and decision making when dealing with issues related to customer’s needs.
• Ability to act upon tasks and goals outlined by management.

Responsibilities

• Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets.
• Sells to customers and coaches / mentors staff in selling skills.
• Ensures sales maximized through developing effective sales techniques.
• Ensures staff achieve productivity objectives.
• Puts the Customer first and provides superior customer service.
• Monitors and communicates CSI survey results and objectives with team members.
• Actively models the desired behavior with eClienteling to provide superior customer service.
• Books appointments for events and manages annual incremental event schedule.
• Promotes products through marketing and encourages use of the PC Optimum program.
• Ensures staff are trained to beauty sales standards.
• Mentors, coaches, trains, and motivates staff.
• Creates an environment where “selling is fun”.
• Prepares performance appraisals in association with Front Store Manager.
• Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”.
• Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”.
• Utilizes corporate sales tools to continuously track Sales.
• Ensures Cosmetic Operating Standards are in place.
• Identifies “peak hours” and schedules shifts accordingly.
• Develops a yearly plan for personal development.
• Works in conjunction with the Associate-Owner and Front Store Manager.

Benefits

• Purchase discount program
• Flexible and varied schedules
• Competitive pay
• Online learning through Academy
• Accommodation is available upon request for applicants and colleagues with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed