Beauty Counter Manager - Chantecaille & La Prairie - Perimeter Mall

Nordstrom • Atlanta, GA

3d • Onsite

About The Position

The Beauty Counter Manager works in Nordstrom’s Beauty Department, creating personalized beauty experiences and maximizing sales for the assigned brands, Chantecaille and La Prairie. The role combines sales with customer education in a commissioned sales environment and involves building a customer following in-store and digitally. The manager also helps maintain a welcoming, inclusive, organized, and customer-ready department while developing vendor relationships and keeping current with beauty trends and products through training.

Requirements

• Passion for customer service and beauty, including beauty trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
• Empathy and respect for customers, including providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Keep current with beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner training.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Benefits

• Medical, vision, and dental benefits
• Retirement benefits
• Paid time away and PTO accruals
• Life insurance and disability insurance options
• Merchandise discount
• Employee Assistance Program resources
• Holidays
• Position may be eligible for performance-based incentives or bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed