Beauty Advisor - Le Labo
About The Position
The Beauty Advisor at Saks Fifth Avenue is responsible for delivering outstanding customer service, increasing individual and vendor line sales, building and maintaining customer relationships, collaborating effectively with team members, and establishing new Saks Fifth Avenue accounts. The role follows company standards and procedures and focuses on in-house training programs, pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. Using Saks Fifth Avenue’s clienteling system, the Beauty Advisor drives their own business and success. The position works under the direction of the Cosmetics Selling Manager.
Requirements
- At least 1 year of retail experience; cosmetics customer-service experience is preferred.
- Previously demonstrated successful sales performance, including exceeding quota.
- Ability to work in a fast-paced, team-oriented environment requiring substantial multitasking and minimal supervision.
- Ability to learn and use Saks Fifth Avenue’s proprietary online clienteling tools and software.
- Attention to detail, initiative, and a positive approach to the work environment.
- Ability to work effectively with others and independently to drive business success.
- Sound business judgment and organizational ability.
- Ability to provide professional makeup and treatment consultations and applications.
Nice To Haves
- Retail experience in a customer-focused cosmetics environment.
Responsibilities
- Model Saks Fifth Avenue’s principles: Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual, vendor line, event, and department sales goals.
- Deliver consistently high customer service and develop customer relationships as a brand expert and department representative.
- Serve as a positive liaison between Saks Fifth Avenue and the designated Account Executive.
- Use the online clienteling resource tool to record and maintain client information and preferences.
- Provide an exceptional customer experience from initial approach and application through sale closing and customer follow-up.
- Maintain a clean, tidy, welcoming, and properly merchandised selling counter.
- Participate in in-house training programs and pre-booked facial consultation events.
- Build individual and vendor line sales volumes, maintain customer relationships, collaborate with team members, and establish new Saks Fifth Avenue accounts.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
- Comprehensive benefits package for eligible full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
