Beauty Advisor - La Prairie

Saks Fifth AvenueSan Francisco, CA
$17 - $25Onsite

About The Position

Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. The company fosters a rich history as a brand builder, bringing together top luxury designers and customers. Neiman Marcus serves customers across its 36 stores, digital channels, and through remote selling, and is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. The Beauty Advisor, under the direction of the Cosmetics Selling Manager, is responsible for providing outstanding customer service, building sales volumes for individual and vendor lines, establishing and maintaining customer relationships, and working effectively with team members. The role also involves establishing new Neiman Marcus accounts, demonstrating adherence to company standards, focusing on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing retail sales. The Beauty Advisor will utilize Neiman Marcus's clienteling system to drive their own business and create success.

Requirements

  • Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
  • Previously demonstrated successful sales experience, exceeding quota.
  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
  • Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
  • Focused on attention to detail, taking initiative, and working in a positive working environment.
  • Ability to work well with others, as well as the ability to work independently to drive a successful business.
  • Demonstrate sound business judgment and organizational ability.
  • Demonstrate professional make-up and treatment consultation and application.

Responsibilities

  • Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank)
  • Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
  • Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
  • Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
  • Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
  • Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
  • An amazing employee discount
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