Beauty Advisor - La Prairie

SaksBeverly Hills, CA
Onsite

About The Position

Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations. The company fosters exceptional customer experiences and has a rich history as a brand builder. Neiman Marcus serves customers through its stores, digital channels, and remote selling, and is part of Saks Global's portfolio.

Requirements

  • Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
  • Previously demonstrated successful sales experience, exceeding quota.
  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
  • Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
  • Focused on attention to detail, taking initiative, and working in a positive working environment.
  • Ability to work well with others, as well as the ability to work independently to drive a successful business.
  • Demonstrate sound business judgment and organizational ability.
  • Demonstrate professional make-up and treatment consultation and application.

Responsibilities

  • Provide outstanding customer service.
  • Build individual and vendor line sales volumes.
  • Establish and maintain customer relationships.
  • Work effectively with other team members.
  • Establish new Neiman Marcus accounts.
  • Demonstrate consistent adherence to company standards and procedures.
  • Focus on in-house training programs, pre-booked facial consultation events.
  • Maintain a properly merchandised counter.
  • Proficiently close the retail sale.
  • Drive personal business and create success utilizing Neiman Marcus's clienteling system.
  • Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank).
  • Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
  • Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
  • Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
  • Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
  • Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

Benefits

  • medical insurance
  • vision insurance
  • dental insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
  • An amazing employee discount
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