Beauty Advisor - La Prairie

Holt Renfrew•Mississauga, ON

9d•Onsite

About The Position

Holt Renfrew offers an inspiring, fashion-driven environment with opportunities for learning and growth, partnering with iconic luxury brands and committed to corporate social responsibility. The company provides competitive total compensation, a generous employee discount, pension, health & dental benefits, tuition assistance, and continuous learning and development. The Beauty Advisor is responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty, with compensation being commission-based and tied to sales volume results. Holt Renfrew is Canada’s fashion and lifestyle retailer, a trusted voice in the global fashion world, curating extraordinary products that inspire customers and are respectful of people and planet. They provide personal service and experiences to empower customers and colleagues, aiming to create joy and inspire a more sustainable future. The company's values include Warmth, Unity, Passion, and Excellence, guiding their interactions and commitment to being a leader in sustainability and representing modern Canadian values globally.

Requirements

High school diploma
Proven ability to exceed sales targets
Highly collaborative; working with and through others in a team-oriented environment
Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
Minimum of two or more years experience in a commission-based sales environment

Nice To Haves

Make-up artistry or aesthetics certificate may be required for certain brands
Prior retail sales experience in a luxury environment preferred

Responsibilities

Consistently deliver extraordinary service to all customers
Exceed all sales and service personal goals and targets
Exceed all sales and service brand goals and targets
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Share expert level of product knowledge with entire store selling team
Maintain solid relationships with buyer, vendor, and selling manager
Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
Perform floor recovery, visual merchandising, price change, and related sales support tasks
Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Perform other duties, as assigned
Ensure compliance with privacy policies, regulations, and cyber security measures