Seasonal Beauty Advisor - Clinique, Herald Square
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role involves providing expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. Advisors use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. Building lasting customer relationships is central to the position. Advisors grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service while working to exceed expectations and achieve sales goals. They maintain a clean, organized, shoppable counter and sales floor; stay informed about goals, new arrivals, top sellers, trends, and promotions; and collaborate with colleagues to serve customers and support store results. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
- Offer expert beauty advice and tailored consultations, including makeup application and skincare recommendations.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Achieve and surpass daily sales goals through exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
- Support colleagues through honesty, care, and collaboration.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
