US Synthetic - Bearings Customer Engineer

US Synthetic•Orem, UT

3d•Onsite

About The Position

US Synthetic has an immediate need for a Bearings Customer Engineer located in Orem, UT. While under the mentoring of a Customer Engineer II, the Bearings Customer Engineer will design diamond bearings according to customer specifications while managing the products and accounts they are assigned to.

Requirements

Immigration sponsorship not available for this role
Bachelor of science in engineering
Minimum one year of engineering experience in bearing design or Tribology
Proficient with Creo
Proficient with Microsoft Office

Nice To Haves

People person, ability to develop quickly, and maintain, strong relationships, Enjoy others company
Ability to resolve concerns quickly and effectively
Knowledge on machine shop practices, methods and procedures
Ability to speak in front of technical peers
Ability to effectively utilize DOE
Self-starter
Mechanical aptitude
Ability to lead and participate in cross-functional teams
Able to work with others for the purpose of training and instructing production personnel following the job instruction method (TWI)
Proficient with statistical analyzing software, i.e. Minitab, JMP, etc.
Pass respirator fit test
Ability to work flexible shift hours when need arises
Understanding of Lean Manufacturing, application and implementation
Understand and analyze testing and metallurgical data
Exhibit a professional manner in dealing with others, working to maintain constructive working relationships
Problem solving skills
Willing to be trained
Capable of maintaining a neat workplace (5S)

Responsibilities

Assigned to a customer(s) as an account manager
Responsible for assigned customer’s sales
Drive development of new product lines and improved products for customer(s)
Understand and review customer needs, determine requirements, feasibility of efforts, and resources to satisfy needs
Interact with customers on engineering designs and questions/problems
Lead bearing design review meetings
Communicate voice of customer issues to US Synthetic management team
Read, analyze and interpret complex engineering related documents
Work closely with peers, research and development scientists, and process engineers
Effectively interact with production personnel to define and solve manufacturing/PDC bearing design issues and improvement ideas
Develop and implement methods and procedures for monitoring projects
Prepare and report out on technical data related to products
Keep immediate leader advised of work status, workload, problems, and progress as related to work assignments
Build strong relationships with customer(s) and vendors
Travel to customer(s) locations (Average of 6-8 trips per year)
Review operations and plans to meet requirements for sales planning and to ascertain engineering requirements to develop new markets
Use PDCA method to solve problems
Participate in minimum of 1 kaizen event (weeklong training/projects) per year
Work at GEMBA (where the work is done, i.e. mfg floor) to better see and solve problems
Work with the operators and leaders on the production floor to develop and implement projects
Utilize lean manufacturing and product development principles in all processes and product changes
Follow all company policies (Attendance, No Tobacco Products on Campus, Illegal Drug & Alcohol, Family Medical Leave Act, Personal Appearance, Personal Electronic Devices, Vacation & Personal Time, etc.)