Beach Club Host

Mauna LaniWaimea, HI
Onsite

About The Position

The Beach Club Host will accommodate and greet guests with aloha, ensuring their seating arrangements are as requested. This role involves managing beach reservations using software, including upselling halau reservations, answering phones promptly and courteously, and handling guest inquiries professionally. The host will also be responsible for setting up floor plans, creating guest profiles, checking menus for cleanliness, stocking host area supplies, and maintaining a clean environment. Communication with staff will be conducted via radio and wirekit. Additionally, the host may sell beach club retail items and assist other team members as needed. A strong demonstration of interpersonal skills, attention to detail, and the ability to work in various weather conditions are essential. Maintaining knowledge of resort facilities and operations is also required. Availability for all shifts and hours as required is necessary.

Requirements

  • Any combination of education and experience that provides the required knowledge, skills, and abilities.
  • Ability to obtain Tuberculosis clearance.

Nice To Haves

  • High School education preferred.
  • Previous related experience preferred.
  • CPR and/or first aid certifications preferred.

Responsibilities

  • Accommodate and greet guests with aloha, ensuring their seating arrangements are as requested.
  • Manage beach reservations using software, including upselling halau reservations.
  • Answer phones promptly and courteously, and handle guest inquiries professionally.
  • Set up floor plans, create guest profiles, and check menus for cleanliness.
  • Stock host area supplies and maintain a clean environment.
  • Use radio and wirekit for discreet communication with staff.
  • Sell beach club retail items when available.
  • Assist other team members as needed.
  • Demonstrate strong interpersonal skills, attention to detail, and ability to work in various weather conditions.
  • Maintain knowledge of resort facilities and operations.
  • Be available for all shifts and hours as required.
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